Shivani Ganjoo
HR professional with hands-on experience in recruitment support
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About
HR professional with hands-on experience in recruitment support, including candidate sourcing, resume screening, initial candidate discussions, interview coordination, follow-ups, onboarding support and HR documentation. Postgraduate in Human Resources with prior experience in customer support and backend operations. Now seeking an HR / Recruitment role where I can contribute while further developing my skills.
Experience
HR Executive - Brainwave Academy - Delhi
- Supported the recruitment process by sourcing candidates for open positions and reviewing resumes against job requirements.
- Shortlisted suitable profiles and conducted initial candidate discussions to understand interest, availability and basic suitability for the role.
- Coordinated interviews between candidates and the concerned team / hiring manager and maintained regular candidate follow-ups.
- Assisted with interview feedback coordination, selection communication and pre-joining follow-ups.
- Supported employee onboarding, joining formalities and training coordination.
- Maintained employee records, recruitment information and HR documentation.
Customer Support & Backend Executive - Aviva Insurance (WNS) - Pune
(2007 - 2010)
- Handled outbound calls and customer queries with a professional and service-focused approach.
- Provided backend support, maintained accurate records and updated data as required.
- Developed strong communication, coordination, problem-solving and follow-up skills.
Education
Post Graduation - Human Resources
Graduation - Book Publishing - Delhi University
High School - Army Public School
