Shivani Indoria

QA Lead with 13+ years of experience in web, mobile, and accessibility testing, cross-platform quality assurance, and WCAG compliance.

 Lead QA EngineerLead QA Engineer

Samsung Electronics · Full-timeSamsung Electronics · Full-timeAug 2008 - Apr 2020 · 11 yrs 9 mosAug 2008 to Apr 2020 · 11 yrs 9 mosDelhi, IndiaDelhi, India

• Led a 15+ member QA team across South West Asia, ensuring high-quality testing for Samsung Galaxy devices and ecosystem apps.
• Conducted compatibility and cross-platform testing for Samsung’s Smart TVs, Smart Watches, and Car Audio Systems.
• Managed automation and manual testing for Samsung Cloud, Account Sync, and Web UI, improving efficiency and defect resolution.
• Collaborated with global R&D teams to optimize testing workflows, reducing defect resolution time by 30%.
• Delivered detailed test reports and mentored junior engineers, enhancing team productivity by 25%.

Lead QA EngineerLead QA Engineer

Photon · Full-timePhoton , Full-timeAug 2021 - Jan 2024 · 2 yrs 6 mosAug 2021 to Jan 2024 · 2 yrs 6 mos Bengaluru, Karnataka, India Bengaluru, Karnataka, India

• Lead web, mobile, and accessibility testing for iOS, Android, and web applications, ensuring high-quality user experiences.
• Manage a team of 5 QA professionals, overseeing test planning, execution, and defect resolution.
• Conduct cross-browser and cross-device testing, identifying and resolving 100+ defects across platforms.
• Ensure compliance with WCAG 2.1/2.2 and Section 508 standards, collaborating with developers to implement accessibility best practices.
• Optimize test strategies using automation tools (Axe, BrowserStack), improving efficiency and test coverage.

Education

Jesus and Mary College (JMC), Delhi University

Bachelor of Arts - BA Bachelor of Arts - 2007 - 2011