Shivani Mittal

MIS and reporting professional with 16 months of sales MIS and lead-management experience, plus 2+ years in admissions lead tracking, student records and structured data entry. Hands-on skills in SQL/MySQL, Power BI, Excel and Python.

Since

October 2023, has built three end-to-end analytics projects in sales, supply chain and public labour-market data, and completed the IBM Data Analyst Professional Certificate and a postgraduate degree. B.Sc. Mathematics graduate with strong analytical, reporting and stakeholder-management skills.

Career Upskilling & Analytics Portfolio - Delhi, India

(2023-10)

• Completed a Postgraduate Degree in Political Science (IGNOU, 2024) and the IBM Data Analyst Professional Certificate (Coursera).
• Built and published three end-to-end analytics projects on GitHub using Excel, MySQL, Python and Power BI.

MIS Executive – Sales Operations & Lead Management - Digicommerce Solutions LLP - Noida, India

(2022-05 - 2023-09)

• Managed MIS and sales-operations data for a small sales team, maintaining lead allocation, follow-up status, feedback and employee-related operational records.
• Consolidated leads from website enquiries, digital advertisements and offline sources, assigned them to sales representatives and tracked follow-up progress and feedback.
• Prepared regular lead-status and sales follow-up reports and presented updates in management meetings to support prioritisation and conversion follow-ups.
• Maintained pending-lead lists and sales records with a strong focus on accuracy, completeness and timely updates for reporting.

Assistant Teacher - Mahi International School - Agra, India

(2018 - 2019)

• Supported classroom teaching and academic activities while maintaining organised student records and coordinating with students, parents and school staff.

Admission Counsellor - Mahi International School - Agra, India

(2017 - 2018)

• Managed admission enquiries as leads from calls, walk-ins, referrals and other sources, following up with prospective students and parents to support admission conversion.
• Maintained admission-pipeline and lead-tracking data and prepared reports for the Principal and Chairman covering enquiry status, follow-up progress and admission activity.

Data Entry Operator (Contract) - NIT - India

(2015-06 - 2016-03)

• Worked on Crime and Criminal Tracking Network & Systems (CCTNS) software to enter, update and maintain structured digital records as assigned.
• Checked records for completeness and accuracy, handled assigned corrections and maintained confidentiality while working with official data.

Postgraduate Degree - Political Science - IGNOU (2024)

B.Sc. - Mathematics - Dr. B. R. Ambedkar University (2016)