Shivanki Kaushal

Results-oriented professional with 10+ years of experience in sales, operations, and student engagement within the education sector. Demonstrated success in consistently surpassing targets, accelerating admissions growth, and enhancing customer satisfaction. Expertise in business development, team leadership, and executing high-impact marketing strategies.

Assistant Manager - Sri Chaitanya Institute - Patiala

(2025-11)

• Driving admissions growth and achieving revenue targets for the center
• Managing school outreach programs and local marketing initiatives
• Conducting seminars and counselling sessions for students and parents
• Strengthening relationships with schools and local stakeholders

Assistant Branch Manager – Sales - Kota Institute - Patiala

(2024-07 - 2024-10)

• Led sales operations and admission conversion strategies
• Built strong school networks for consistent lead generation
• Executed targeted campaigns to improve enrollment numbers

Assistant Manager - Sophiya Institute - Patiala

(2024-02 - 2024-06)

• Managed day-to-day operations and admission processes
• Conducted outreach activities to increase brand visibility
• Supported student counselling and conversion efforts

Assistant Manager - Aakash Educational Services Limited

(2018-07 - 2024-01)

• Consistently exceeded sales targets across multiple academic cycles
• Recognized as Highest Incentive Earner in North Zone (3 consecutive years)
• Achieved Top NPS Performer at National Level (3 times)
• Conducted high-impact seminars in schools and towns
• Built and managed strong relationships with principals and educators
• Played a key role in lead conversion and revenue growth

Senior Service Executive - PNK Services (Authorized Service Centre)

(2014-05 - 2018-06)

• Managed customer service operations for multiple leading brands
• Ensured prompt issue resolution and high customer satisfaction
• Coordinated with technical teams and clients effectively

Coordinator - Daksh Education (IELTS Institute)

(2013-05 - 2014-04)

• Handled student coordination and administrative tasks
• Supported admissions and student engagement activities

Master of Commerce - Commerce - Punjabi University (2018) Patiala

Bachelor of Commerce - Commerce - Punjabi University (2013) Patiala