Shivendra Tiwari

Results-driven Content Moderator with 2+ years experience at Concentrix (Matrix Process). Expert in reviewing user-generated content, enforcing platform policies, and maintaining platform integrity in fast-paced environments.

Content Moderator at Concentrix (Matrix Process) (2022-11 – 2024-09)

• Reviewed text, image, and video content
• Ensured compliance with community guidelines
• Handled sensitive content including abuse & violence
• Maintained productivity and quality metrics
• Escalated complex moderation cases
• Worked with internal moderation tools

Inside Sales Specialist at Kenko Health Tech Pvt Ltd

Marketing Specialist at PolicyBazaar

MBA in Marketing – AKTU

BCA – Sam Higginbottom University