Infrastructure Cloud Senior Analyst - Accenture Solutions Pvt. Ltd.
(2016-04)
Led and supported large-scale Azure and GCP cloud environments for enterprise customers, covering production, non-production, and hybrid workloads.
- Designed and implemented Infrastructure as Code (IaC) using Terraform, enabling consistent provisioning of VPCs, VNets, storage accounts, compute, IAM roles, and networking components.
- Designed secure cloud networking architectures using Application Gateway, Azure Firewall, NSGs, Private Link, Bastion, and VPC peering.
- Built and maintained CI/CD pipelines in Azure DevOps, including deploy and destroy workflows, approval gates, environment-based controls, and backend state management.
- Leveraging Azure Managed Identities and GCP Service Accounts to reduce dependency on individual user credentials, enhancing security, scalability, and operational efficiency through centralized and automated identity management.
- Managed identity and access controls using Microsoft Entra ID and GCP IAM, including service accounts, RBAC, least-privilege models, and application authentication.
- Provided on-call support for production environments, ensuring high availability and compliance with SLAs.
- Contributed to cloud cost optimization, operational runbooks, and standardization of deployment templates.
- Supported cloud governance and compliance initiatives, including access reviews, logging standards, and environment segregation.
- Assisted teams in adopting automation-first approaches, reducing manual effort and deployment errors.
Technical Engineer - IT By Design
(2015-11 - 2016-03)
- Managed and supported Windows Server 2003/2008 environments, including patching, clustering, and performance tuning.
- Administered Active Directory, DNS, DHCP, and Group Policies.
- Worked with VMware and SCCM for system deployment, monitoring, and asset management.
- Provided L2/L3 support for enterprise users in distributed environments.
System Engineer - Wipro iFotech (Client: PwC)
(2015-06 - 2015-11)
- Supported enterprise infrastructure operations and end-user systems.
- Assisted with server monitoring, incident resolution, and change activities.
Desktop Support Engineer - Future Focus & Ixora (IBM Daksh)
(2014-01 - 2015-05)
- Delivered desktop and application support for enterprise users.
- Managed system builds, troubleshooting, and user onboarding.
Technical Support Engineer - HCL Infosystems
(2012-08 - 2013-12)
- Provided remote technical support to global HCL employees.
- Resolved OS, application, and network-related issues with high customer satisfaction.
