Shivji Dixit

Dynamic Operations & Sales Leader with over 8 years 6 months of experience across PropTech and Market Research sectors. Proven ability to lead large field and operations teams, design and implement process improvements, and manage high-volume portfolios. Skilled in leveraging CRM and analytics for portfolio optimisation, negotiating landlord-tenant agreements, and ensuring regulatory and data compliance.

Demonstrated track record in driving operational efficiency, resolving bottlenecks with data-driven approaches and delivering measurable improvements in customer experience and productivity.

Area Manager at Nestaway Technologies Pvt. Ltd. (2025-03 – Present)

• Spearheading end-to-end rental processes to achieve significant vacancy reduction.
• Managing high-value landlord-tenant relations, negotiating complex lease agreements, ensuring 100% regulatory compliance.
• Leveraging CRM analytics to track portfolio growth and optimize property showing-to-closure ratios.

Area Operations Manager at DHRUVA RESEARCH (2021-07 – 2024-09)

• Orchestrated operational delivery for state assembly elections, ensuring 100% data integrity and project alignment.
• Directed over 50 field teams, maintaining target achievement through performance audits and KPI tracking.
• Developed quantitative hypotheses to resolve operational bottlenecks.

City Operations Manager at HELLOWORLD TECHNOLOGIES INDIA (2020-02 – 2021-04)

• Led a 20-member operations team to implement new workflows that increased overall productivity.
• Analyzed customer feedback loops to initiate strategic process improvements, enhancing resident experience.
• Managed end-to-end inventory audits ensuring zero downtime in property operations.

Area Manager at NESTAWAY TECHNOLOGIES INDIA (2018-07 – 2020-01)

• Monitored service tickets to maintain a Turnaround Time (TAT) of 24 hours, ensuring high tenant satisfaction.
• Conducted over 500 pre/post-inspections to maintain property standards.

Assistant Manager at TOPPR.COM (2017-06 – 2018-06)

• Prepared presentations and reports to effectively communicate insights to stakeholders.
• Organized field trips and educational visits enhancing learning experiences for children.

Business Development Manager at CEASEFIRE INDUSTRIES PVT LTD (2016-04 – 2017-06)

• Analyzed customer feedback to find areas for improvement and implemented strategies to boost customer satisfaction.
• Managed a team of five employees, setting goals and delegating tasks to meet deadlines and objectives.

MBA/PGDM in Marketing – Pune University (2016 – 2016)

B.Com in Commerce – Jiwaji University, Gwalior (2011 – 2011)

12th in Hindi – Madhya Pradesh (2007 – 2007)

10th in Hindi – Madhya Pradesh (2004 – 2004)