Associate - Wipro Ltd - Navi Mumbai Airoli
(2021-06 - 2022-06)
Working for united healthcare group UHG
- Updating the demographich and contractual information of provider.
- Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions
- Follow standard processes and procedures to resolve all client queries.
- Resolve client queries as per the phycon request through the CLM
Transaction Specialist - Jp Morgan Chase And Co - Mumbai Goregaon
(2022-10 - 2024-06)
- responsible for the input of remittance data for various remittance processing customers using an Image processing platform.
- Specific responsibilities include reading detailed customer instructions, adhering to various processing requests (from simple to complex instructions) for the input of check and invoice information.
- Working on payment processing, invoice processing Ach payment method and wire payment method
Senior Analyst Pension Admin - Aptia Group India Pvt Ltd - Mumbai Powai
(2024-09 - 2026-08)
- Administer day-to-day pension scheme activities.
- Process retirements and transfers.
- Calculate pension benefits and prepare member quotations.
- Maintain accurate member records and update pension administration systems.
- Respond to member, employer, and trustee queries via email, phone, and letters.