Shobin O.u

Detail-oriented Quality Assurance (QA) Engineer with 2+ years of combined experience in manual testing of web applications and APIs across EdTech, SaaS, and CRM domains. Skilled in test case design, functional, regression, UI, smoke, and sanity testing, and defect tracking using tools such as JIRA and Bugzilla. Strong understanding of SDLC, STLC, and Agile/Scrum methodologies, with working knowledge of automation testing using Selenium WebDriver and Java.

Proven ability to collaborate with cross-functional teams to ensure on-time delivery of high-quality software products.

Quality Associate – Manual Testing - Hurix Systems Private Limited - Remote | Contract | Domain: EdTech & Digital Publishing

(2025-12 - 2026-05)

• Performed quality assurance testing for eLearning courses, digital content, and interactive learning modules to ensure accuracy and functionality.
• Validated video content, animations, voice-over synchronization, and on-screen text against Storyboard (SB) requirements.
• Identified, documented, and tracked defects using Bugzilla, collaborating with cross-functional teams for issue resolution.
• Verified content alignment, navigation flow, hyperlinks, assessments, and multimedia elements for quality compliance.
• Conducted functional, visual, content, and UI testing for digital learning content and interactive eLearning modules.
• Coordinated with developers, designers, and content teams to ensure timely delivery of high-quality digital learning products.
• Ensured eLearning modules met client requirements, usability standards, and accessibility guidelines.

Quality Assurance Engineer – Manual Testing - Margati Inc. - Remote | Contract | Domain: Search and Communication

(2025-01 - 2025-07)

• Tested core search and outreach functionality end-to-end on a search-driven web platform, verifying search query results, filtering logic, and outreach workflows performed as expected with no defects.
• Designed and executed test plans and test cases covering functional, regression, UI, smoke, and sanity testing for front-end and back-end components.
• Identified, reported, and tracked software defects to closure, participating in bug triage meetings.
• Participated in sprint planning and QA process improvement initiatives.
• Collaborated with cross-functional teams to support smooth product releases.
• Tools used: Manual Testing, JMeter, Lightshot, Excel, Google Sheets, Discord, MySQL.

Software QA Tester – CRM Application - Stellular Processing Services LLP - Hybrid | Freelance | Contract | Domain: CRM Application

(2024-02 - 2024-12)

• Led requirement validation and User Acceptance Testing (UAT) for StellLink CRM.
• Conducted functional, regression, and UI testing to verify application performance and reliability.
• Designed, documented, and executed manual test cases based on functional specifications.
• Identified, logged, and tracked defects with detailed documentation until closure.
• Collaborated with cross-functional teams in review meetings to clarify requirements and discuss defects.
• Prepared and presented test summary reports highlighting defect trends, execution results, and quality status.
• Tools used: Excel, Google Sheets, SharePoint, JMeter, JIRA, Lightshot.

Bachelor's Degree - Commerce – Marketing - Mahatma Gandhi University (MG University) (2015 - 2018)

Software Testing Internship - Manual and Automation; On-the-job training in Software Testing - One Team Solutions EdTech Pvt. Ltd., Kochi