Shoeb Ahmad

Microsoft Dynamics 365 Business Central Functional Consultant with 2 years of ERP experience across implementation, production support and client-facing operations. Hands-on experience in Procure-to-Pay (P2P), Purchasing, Sales, Inventory and ERP support, including requirement gathering, UAT, user training, master-data management and functional issue resolution. Experienced in onsite and remote client support and in coordinating with business users and technical teams to deliver practical ERP solutions.

Business Central Consultant - 3E Mindcurve Consulting Pvt. Ltd.

(2025-09-15)

• Supported Microsoft D365 Business Central implementation and post-implementation activities.
• Worked on end-to-end Procure-to-Pay and purchasing processes, supporting business users in procurement process
• Gathered requirements from business users, analysed issues and coordinated with technical teams for resolution.
• Performed UAT, functional testing, issue validation and production support; providing training and go-live activities.
• Worked with Vendor, Item and User master data, No. Series, dimensions posting-related configurations and common GST/HSN-related functional issues.
• Prepared/updated functional documentation and supported end-user training and day-to-day ERP operations.

Functional Consultant - IT Dose Infosystem Pvt. Ltd.

(2024-11 - 2025-09)

• Supported implementation, UAT, production support and day-to-day functional issue resolution for healthcare-sector ERP/LIMS solution.
• Worked with business users to understand requirements, troubleshoot application issues and provide functional support.
• Supported Purchasing and Procure-to-Pay processes and developed practical understanding of procurement workflows.
• Provided end-user training and assisted with implementation activities and post-implementation support.
• Used SQL for database-level investigation and issue analysis while coordinating with technical teams.

B.Tech - Computer Science Engineering (2024)