Shoiab Mullaji

To succeed in an environment of growth and excellence and earn a job which provides satisfaction and self-development while helping achieve organizational and personal goals.

Travel Consultant at Lawson Tour and Travels (2011-08 – 2014-06)

• Worked on Abacus, Amadeus and Galileo CRS.
• Responsible for B2B online portal and corporate clients.
• Handled domestic and international ticket issuance, cancellation and reissuance, plus internal and external calls.

Sr. Travel Consultant at Cox & Kings (Ezeego1 Tours and Travels) (2014-12 – 2019-07)

• Managed inbound/outbound calls, emails and chat including instant messaging.
• Used Abacus, Amadeus and Galileo CRS.
• Supported clients through a large international travel network.

Team Leader at Riya Business Travels (2019-12 – 2026-03)

• Handled travel-related queries for corporate clients.
• Coordinated directly with corporate passengers and admin for domestic and international flight bookings.
• Handled travel insurance, cab booking, hotel arrangements and multi-city itineraries.

Assistant Manager – Ticket & Reservation at Chime Tours Pvt Ltd (2024-06 – 2026-07)

• Handled MICE group ticketing and quotations for domestic and international flights.
• Coordinated with airlines, tour managers and operations staff for ticketing and quotations.
• Additional responsibility for tour-manager coordination.
• Handled 300 passengers for Phuket Hitachi group and 200 passengers for Max Bhupa Life Insurance, plus domestic events.

S.S.C. – Holy Family High School (2007-03)

H.S.C. – Shriniwas Bagarka College (2009-02)

Diploma in International Airlines Travel Management