Shraddha Rajpal
Tech Service Analyst
Talent
Bengaluru, Bengaluru UrbanMember since February 5, 2026
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About
Dedicated IT Support Technician / Technical Services Analyst with 6+ years of experience providing L1/L2 technical support in fast-paced, global corporate environments. Strong expertise in Microsoft 365, Active Directory, Azure AD, ServiceNow, device management (Jamf, Intune, SCCM), and end-user support across Windows, macOS, and Linux systems.
Experience
IT Support Technician with 6+ years L1/L2 experience across Microsoft 365, AD, Intune, Jamf, ServiceNow, Windows, macOS.
