Recruitment / Hiring & Operations - KJSK Associates - Sankeshwar
(2024-11 - 2025-04)
- Managed end-to-end recruitment and hiring activities for the organization.
- Sourced, screened, shortlisted, and coordinated with candidates throughout the hiring process.
- Handled team coordination, workforce management, and day-to-day operations.
- Managed team responsibilities, task allocation, and performance follow-ups.
- Coordinated with team members to ensure smooth and timely completion of operational activities.
- Maintained recruitment and employee-related data and records.
- Supported onboarding and coordination of newly hired team members.
Team Lead - Bhanzu - Bengaluru
(2025-05 - 2025-08)
- Managed and monitored the sales team, ensuring smooth day-to-day team operations.
- Handled lead management, lead allocation, follow-ups, and conversion tracking.
- Conducted regular VCs and team review sessions to monitor performance and progress.
- Conducted different sales phases/processes and ensured the team followed the required workflow.
- Ensured team members completed their daily follow-ups and lead activities on time.
- Monitored daily dialing activity, follow-ups, and payment collection to achieve targets.
- Tracked team performance and provided regular guidance, support, and feedback.
- Maintained and updated CRM/lead data and ensured accurate reporting.
- Coordinated with team members to achieve daily and monthly business targets.
- Resolved team-level operational challenges and ensured smooth workflow.
Team Lead + Center manager - MindMentorz Chess Academy - Bengaluru
(2025-09)
- Managed the team and day-to-day team operations to ensure smooth functioning.
- Allocated responsibilities, monitored performance, and followed up on assigned tasks.
- Managed lead follow-ups, customer coordination, and team activity tracking.
- Maintained and regularly updated team data, reports, and performance records.
- Coordinated with coaches and team members to ensure timely completion of assigned activities.
- Monitored team productivity and supported team members in achieving targets.
- Handled operational issues and ensured effective coordination between different teams.
- Managed end-to-end center operations and daily center responsibilities.
- Handled coordination and communication with parents, students, and coaches.
- Managed coach schedules, class coordination, demos, and day-to-day requirements.
- Maintained and updated coach data, schedules, performance records, and center reports.
- Coordinated with coaches to ensure smooth execution of classes, demos, and tournaments.
- Handled parent queries, feedback, concerns, and service-related coordination.
- Managed tournament operations, including planning, coordination, and execution.
- Ensured smooth functioning of the center and timely completion of operational activities.
