Operation Executive at Euroaqua Company (2025-04 – Present)
- Assigned cars to drivers daily and maintained records of car and driver assignments.
- Updated and maintained driver and vehicle details regularly.
- Handled daily operational data and supported smooth day-to-day operations.
- Collected daily payments through drivers and maintained payment records.
Process Assistant at Spectrum Business solution limited (Client- Protean e governance technologies) (2022-12 – 2025-02)
Project name Vidyasaarathi based on student scholarships
- Managed the end-to-end screening process of scholarship applications.
- Verified application details, ensuring accuracy, completeness and compliance with eligibility criteria.
- Cross checked supporting documents, such as academic details records, income proofs and identification documents.
- Audited screened applications to maintain data integrities and ensure adherence to company policies.
- Testing- performed regression testing during the project lifecycle.
- Maintained student accurate records of grievances, resolutions, and follow-ups to ensure compliance with policies and regulatory guidelines.
- Designed and implemented grievance handling protocols, reducing resolution times and improving student satisfaction.
- Prepare and maintained MIS reports for tracing and analysis.
Process Assistant at Spectrum Business solution limited (2022-12 – 2025-02)
PAN card project
- Verify Pan card customer data, including photo, signature and KYC documentation checks.
- Checker: Conducted thorough reviews of documents, data, or transactions to ensure accuracy, compliance, and adherence to company policies
- Maker: Prepared and processed documents, data entries, or transactions with precision and attention to detail.
Claim Executive at Cs creative solutions (2020-03 – 2022-06)
Work as claim executive in claim department. Also worked as hospital coordinator at Walawalkar Hospital, Ratnagiri and Acharya Vinoba Bhave Hospital, Nagpur.
- Managed claim department regarding claim process, Discharge update, CDR, CDP cases.
- Documents new processes and ensure that existing ones are reviews and update required intervals.
- Completes and submits all necessary insurance forms and electronic claims process the claims in a timely manner as required by all third-party payors.
- Researched and resolved any claim denials.
- Process payments as directed by claim leadership and according to company policy.
- Assist with directing internal and external incoming calls and taking phone messages.
- Processes and request police reports, Photographs and maintain logs.
Hospital Coordinator/ Health Coordinator at Cs creative solutions (2020-03 – 2022-06)
Worked as a hospital coordinator at Walawalkar Hospital, Ratnagiri and Acharya Vinoba Bhave Hospital, Nagpur. under the scheme of MPJAY (MAHATMA JYOTIBA PHULE JAN AROGYA YOJANA) and (PRADHAN MANTRI JAN AROGYA YOJANA)
Officer at HDB Financial Services (2018-03 – 2019-03)
- Recovered credit card payments by identifying transaction discrepancies.
- Handled customer concerns and escalated major issues to supervisors.
