Shreeja Nair

Experienced professional with over 4 years in financial operations, accounts payable, and customer relationship management. Skilled in process coordination, reporting, and stakeholder communication, with a strong focus on accuracy and efficiency. Adept at managing financial workflows, supervising team activities, and ensuring compliance with regulatory requirements, making her well-suited for a Financial Operations Coordinator role.

Financial Operations Coordinator - Jalal Ahmed Group - Dubai

(2012-08 - 2013-08)

• Managed accounts payable processes including preparing reports on payments to clients and Dubai Customs, ensuring timely and accurate transactions.
• Coordinated with various departments and Customs authorities to facilitate clearance of dues and document submission, improving workflow efficiency.
• Supervised payment processing and claim filing, maintaining compliance with regulatory standards.
• Followed up on pending claims and coordinated with Dubai Customs to resolve discrepancies, ensuring smooth operations.
• Prepared cheques for payments and submitted reports on pending clearances to management, supporting financial transparency.
• Ensured document clearance and payment accuracy through diligent follow-up and coordination.

Financial Operations Coordinator - Dell International Services - India

(2003-07 - 2007-08)

• Processed customer orders using financial tools like Dellserv and Fiserv, ensuring accuracy and legitimacy of transactions.
• Coordinated with multiple departments to resolve discrepancies in customer data, supporting data integrity.
• Delegated tasks within the team to optimize workflow and timely order approvals, demonstrating team management skills.
• Followed up with customers for approval and clarification on order discrepancies, enhancing customer satisfaction.
• Participated in training programs to deepen understanding of financial processes and compliance.
• Supervised escalated calls, ensuring quality customer service and issue resolution.

MBA - Garden City College (2003)

B.Com - Rani Durgavati University (2001)