Shreya Datta

A core banking professional with 7+ years of experience in Global

Transaction Banking with good understanding of SWIFT payments,

funds release and investigation supporting across regions. Expert in cash operations function with flair in learning and development,

process improvement, proficient in delivering functional objectives, effective time management and driving results.

JP Morgan Chase: Team Lead: Asia Core Cash Operations (April

2024 – Present)

Manual Payment Processing

 Processing NEFT, RTGS and book transfer payment for external client.

 Manage payment process for internal teams, including trade, loans transactions.

 Approving India market payments while ensuring compliance with regulatory requirements and timely processing.

 Route non-payment requests to appropriate teams for resolution.

 Cross trained in payment processing for the Philippines,

Korea and Singapore.

 Handle FX payments for Philippines, Korea and

Singapore markets, ensuring compliance with regulatory requirements and timely processing.

 Handle return of Funds request for India, Korea and

Singapore.

 Manual initiation of payments for failed electronic payment request.

 Work closely with client service team to provide high quality service to the end customer.

 Maintaining team productivity report, OFAC report, EOD reports for Singapore, Korea, Philippines and India market.

Deutsche bank India: Senior Analyst: Cash operations (Aug

2018 – April 2024)

USD Funds Release

 Efficiently managed funds release of Deutsche Bank entities.

 Performed limit checks, account Overdrawn checks,

weekly report.

 Monitored transactions which passes through CHIPS,

FED and Book clearing houses.

 Supervised day to day reconciliation of the enterprise accounts area, ensuring all balances were accurately maintained.

 Resolved client queries related to wire status,

collaborating with CSO/CRM teams.

 Handled ACH payments, including payment holds, blocks release ad wire status monitoring.

 Conducted SOD/EOD validation to ensure smooth payment processing and compliance.

 Performed UAT testing on the new version used for the

MTNA-AMER.

 Provided training to new joiners.

 Daily, Monthly business reports, MIS reports, Cap Model,

PRB for staff.

 Ensure completion of EOD/supervisory checklists to maintain audit readiness.

FTR (Funds Transfer Regulation) / Payment Investigation

 Managed FTR investigations across multiple global regions such as Deutsche Germany, USA, Amsterdam,

Belgium, Paris and UK and approvals of FTR cases.

 Handled investigation cases for Swift messaging primarily MT 103, 199, 299, 202, 202 cover etc.

 Resolving investigation queries received via SWIFT and

Emails.

 Cross trained in MTR Bulk Invoices and single charges

(MT191’s) and Singapore and Hong Kong funds release.

 Higher Secondary from WBCHSE with 76% (2012-14)

 Bachelor of Arts (Literature Honrs.) from St. Xavier’s

Collage Kolkata with 46% (2014-17)

 Post Graduate Diploma in Management (PGDM-HRM)

from Welingkar Institute of Management Mumbai with

60% (2017-19)