Shreya Shubhangi

Cybersecurity professional with 5+ years of experience in Incident Response, Threat Hunting, Cloud Security, Digital Forensics, Fraud Investigation, and Trust & Safety Operations at Amazon Web Services (AWS). Experienced in investigating phishing, malware, account compromise, DDoS attacks, cloud abuse, and policy violations while supporting global enterprise customers. Skilled in incident triage threat analysis, cloud security, risk assessment, stakeholder communication, and cross functional collaboration.

Strong analytical and problem-solving abilities with hands-on experience using AWS security services, Python, SQL, Splunk, Power BI, and security investigation tools.

Trust & Safety Specialist - Amazon Web Services (AWS) - India

(2022-06 - 2025-11)

• Investigated fraud, phishing, malware, account takeover (ATO), and abuse cases across AWS, ensuring timely resolution.
• Performed risk assessments and analysed suspicious activities to identify threats and recommend remediation.
• Collaborated with security, Engineering, Legal, and Compliance teams to resolve high-priority investigations.
• Analysed CloudTrail, GuardDuty, and VPC FlowLogs to identify fraud patterns, reducing repeat abuse by 22%.
• Prepared executive investigation reports and communicated findings to customers and senior stakeholders.
• Developed operational dashboards using Excel, Power BI, and Tableau to monitor investigation trends.

Trust & Safety Associate - Amazon Web Services (AWS) - India

(2020-07 - 2022-06)

• Investigated phishing, malware, account compromise, and abuse reports across AWS services.
• Validated threat indicators, managed case escalations, and ensured compliance with investigation procedures.
• Identified recurring attack patterns and supported fraud prevention through process improvements.
• Managed critical security cases while consistently meeting SLA and quality targets.

Bachelor of Engineering (B.E.) - Electronics & Communication - Bharath University (2019)

Master's of Business Administration (M.B.A) - Systems & Operations Management - Jain Deemed-to-be University (2025)