Shristi Jaiswal

Quality Assurance Engineer with 5+ years of experience delivering high-quality SaaS and enterprise e-commerce applications in Agile/Scrum environments. Expertise in manual testing, exploratory testing, regression, UAT, REST API validation, database verification, and browser-based system integrations. Proven experience owning end-to-end QA from requirement analysis through release sign-off while collaborating with Business Analysts, developers, product managers, customers, and leadership.

Hands-on experience with Playwright automation and Claude Code-driven AI-assisted QA, reducing test design time by 40% and contributing to a 90% reduction in post-release defects.

QA Engineer I at Threecolts (2024-09 – Present)

Own end-to-end quality for Unicon Multichannel Connector, a multi-marketplace SaaS platform — sole QA across requirement analysis, test design, execution, and release sign-off within an Agile/Scrum squad.

• Designed comprehensive manual test cases spanning exploratory, regression, smoke, and UAT cycles in staging and production-like environments; developed RTM and detailed use cases to achieve 100% requirements coverage, lifting defect detection by 35%.
• Engineered end-to-end Playwright (TypeScript) automation with Claude Code, cutting regression execution effort 60% and enabling same-day release validation.
• Pioneered prompt-engineered Claude AI workflows generating test scripts, cases, and use cases — compressing test-design cycles and widening coverage through time-efficient AI-assisted QA.
• Confirmed data integrity and cross-system sync accuracy through REST API checks in Postman and database validation.
• Documented reproducible defects in JIRA, cutting resolution time 30% while sustaining 95% SLA compliance; guided customers through UAT as Level 1 support.
• Communicated weekly status reports, release notes, and risk highlights to stakeholders and the Product Owner; partnered with developers, PMs, BAs, and SMEs to shorten the resolution cycle 25%.

Quality Assurance Analyst at CEDCOSS Technologies (CedCommerce) (2021-05 – 2024-09)

Executed comprehensive manual testing protocols for e-commerce marketplace connector apps, enabling integration with Amazon MCF / Mirakl — carrying each release from test design through execution to deployment sign-off.

• Drove functional, regression, smoke, integration, and UAT testing across web and Shopify-embedded apps; constructed RTM and full test suites reaching 100% functional coverage.
• Verified REST API behaviour in Postman and ran database validation across data mapping, order sync, and inventory/price updates.
• Conducted Figma-based UI/UX reviews and administered the complete defect lifecycle in JIRA, collaborating with developers and BAs to drive post-release defects down 90%.
• Mentored a team of 4 junior QA engineers, delivering onboarding and training on the applications and e-commerce domain, especially Shopify.

MCA – Dr. A.P.J. Abdul Kalam Technical University (AKTU) (2018 – 2021)

B.Sc. – University of Allahabad (2015 – 2018)