Travel Desk – Consultant - Namdhari Seeds Private Limited
(2025-08)
- Plan and coordinate travel arrangements for staffs, booking flights, trains, buses, or other transportation modes according to specified travel.
- To take care of hotel reservation, or other accommodation based on the preferences and requirements.
- Coordination with employees on travel requests, to be available 24 x7
- To handle travel-related finances and ensures adherence to the company's travel policies and budgets.
- To assist in visa processing for international travel and provide guidance on the necessary documentation for a smooth journey.
- To ensure that all travel arrangements are in line with the company's travel policy, including guidelines on preferred airlines, class of travel, accommodation standards, and expense limits.
- Maintaining monthly data report in Excel.
- To negotiate contracts with airlines, hotels, and other travel service providers to secure better rates and deals for the organization.
- To coordinate for transportation activities, including arranging pick-ups, drop-offs, and transfer point
- Invoice processing, follow up on payouts, End to end process
Senior Executive –Front office - Administration Department - INurture Education Solutions Private limited
(2022-11 - 2025-02)
- Plan and organize transportation, accommodations, insurance, and other travel services.
- Handling end-to-end travel bookings, including flights, accommodations, car rentals, and other transportation modes
- Responsible for travel arrangements like air tickets, rail tickets, pick and drop from airport and railway station, etc. for the guest as per their request.
- Coordination with employees on travel requests, to be available 24 x7
- Calendar management scheduleining appointments and events
- Maintain and approve all travel bills and email them to the finance department by the end of each month.
- Manage multiple vendors for sourcing and payments
- Work on PO Creation Vendor Onboarding , Payments follow with Finance
- Communicate with the person travelling regularly to keep them updated on logistics
- Office management-related administration work
- Analyzing and preparing reports on travel spends and Preparing travel budgets.
- Travel advances and reimbursement activity of the employees.
- Entering data, maintaining databases, and keeping a records
- Handling petty cash
- Following up on vendor payments.
- Processing id cards and visiting cards of employees.
- On-going travel support wherever required by the employee
- Preparing travel budget reports.
- Administration & Maintaining MIS of the client's service Data.
- Negotiate favorable rates, discounts, and contract terms to ensure cost-effective travel arrangements.
- Handle petty cash and expenses, maintaining suitable and sufficient office stationery levels.
- Maintaining and publish excel employee shift rooster and seating arrangement for the entire production floor with zero error.
- Call monitoring and verification of all Offshore sales calls-
- Provide call quality report to clients.
- Provide one on one feedback to the voice executives.
- Developing quality control processes.
- Supervised Daily team activities
- Provided feedback to the employees
- Provided reporting to the client and upper management on weekly performance metrics, average handle time.
- Ensured that all the customer requests are working properly.
- Support office teams in order to ensure the smooth running of day-to-day activities
- Coordinating with the sales team and preparation of required quotes accordingly
- Coordinating with client and sales team.
- Involved into administrative department Assists office staff in maintain Files and database.
Team Leader / Sales coordinator - Accident Relief Care Pvt Ltd, Bangalore
(2020-10 - 2022-08)
- Manage the overall running of the sales team
- Develop and implement strategic sales plans that expand a company's customer base and solidify its presence
- Achieving growth and hitting sales targets by successfully managing the team and by assessing the teams' strengths and weaknesses
- Establishing productive and professional relationships with key personnel in assigned customer accounts and memberships
- Building and promoting healthy, long-lasting customer relations with existing and new supplier by partnering with them
- Administration & Maintaining MIS of the client's service Data.
- Effective team builder with good communication skills.
- Ensuring completion of assigned work within the TAT.
- Monitoring team activities and handling process compliance issues.
- Motivating and mentoring of agents on process and reducing errors.
- Team meet and need based feedback and individual review of team members.
- Need based team outing and team building activity.
- Conducting training for the team members on the competent states.
- Maintaining and publish excel employee shift rooster and seating arrangement for the entire production floor with zero error.
- Call monitoring and verification of all Offshore sales calls-
- Provide call quality report to clients.
- Provide one on one feedback to the voice executives.
- Developing quality control processes.
- Supervised Daily team activities
- Provided feedback to the employees
- Provided reporting to the client and upper management on weekly performance metrics, average handle time.
- Ensured that all the customer requests are working properly.
- Support office teams in order to ensure the smooth running of day-to-day activities
- Coordinating with the sales team and preparation of required quotes accordingly
- Coordinating with client and sales team.
- Involved into administrative department Assists office staff in maintain Files and database.
Tour Consultant - FCM Travel Solutions Private Limited Bangalore
(2019-04 - 2020-03)
- Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
- Diagnose the clients' specifications and wishes and suggest suitable travel packages or services
- Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
- Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc)
- Collect deposits and balances
- Use promotional techniques and prepare promotional materials to sell itinerary tour packages
- Handle unforeseen problems and complaints and determine eligibility for money returns
- Attend conferences to maintain familiarity with tourism trends
- Create and update electronic records of clients
- Maintain relationships with key persons
- Keep financial statements and documents
- Reach the revenue and profit targets
Counter Staff - Alpha Air Travel Private Limited Bangalore
(2017-02 - 2019-04)
- Plan and Book the flight tickets and transportations, accommodations, insurance and other travel services in GDS software.
- Experience with travel booking software like Amadeus.
- Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodations
- Provide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travelers
- Book transportation, make hotel reservations and collect payment/fees
- Use promotional techniques and prepare promotional materials to sell itinerary tour packages
- Deal with occurring travel problems, complaints or refunds
- Attend travel seminars to remain updated with tourism trends
- Enter data into our software and maintain client files
- Network with tour operators
- Maintain statistical and financial records
- Meet profit and sales targets
- Billing the tickets
- Maintain Daily sales report of the booking
