Shruthi Ramakrishna
QA Lead / Senior QA Analyst
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About
Results-driven QA Lead and Senior QA Analyst with 9+ years of experience in Software Testing across Banking, Trade Finance, and Telecom domains. Proven expertise in Functional Testing, SIT, UAT, Regression Testing, API Testing, Test Management, Release Management, and Agile methodologies. Experienced in leading testing teams, managing end-to-end testing lifecycles, ensuring software quality, and driving process improvements.
Strong knowledge of Trade Finance applications, SWIFT messaging, SDLC/STLC processes, test automation concepts, and defect lifecycle management.
Experience
QA Lead / Senior QA Analyst at Tata Consultancy Services (TCS) (2023-09 – Present)
QA test engineer: August 2016-present
- Led a QA team of 10 members and ensured delivery of high-quality software releases.
- Defined testing standards, quality metrics, and testing strategies across projects.
- Conducted test plan reviews and ensured coverage of functional, integration, acceptance, and regression testing.
- Identified project risks and implemented mitigation and contingency plans.
- Managed release activities and quality gates throughout SDLC and STLC.
- Drove process improvement initiatives to enhance testing efficiency and delivery quality.
- Mentored team members and facilitated knowledge-sharing sessions.
- Project: Deutsche Bank – Trade & Finance
- Domain: Banking
- Performed end-to-end functional testing of Trade Finance applications including Letter of Credit, Bank Guarantees, SWIFT Transactions, Generic Finance, Drawdowns, and Trade Operations.
- Designed, executed, and maintained test cases based on business requirements and user stories.
- Conducted SIT, UAT, BUAT, Sanity, Regression, and Functional Testing.
- Executed API testing using Postman.
- Validated database transactions using SQL queries.
- Managed defect lifecycle using JIRA, including defect logging, analysis, retesting, and closure.
- Supported release management, environment validation, and production readiness activities.
- Performed pre-production testing and sign-off activities.
- Collaborated with business users, product owners, developers, and stakeholders during testing cycles.
- Participated and conducted Agile ceremonies including Sprint Planning, Daily Scrums, Reviews, and Retrospectives.
- Executed UFT-based and PyCharm regression automation scripts for selected business scenarios.
- Environment: JIRA, Postman, UFT, PyCharm, Oracle SQL, Linux, GitHub, Agile
- Project: British Telecom – Cloud Voice
- Domain: Telecom
- Tested Cloud Voice applications supporting VoIP-based business communication solutions.
- Analysed business requirements and created comprehensive test scenarios and test cases.
- Executed Functional, End-to-End, Regression, Sanity, CIT, and BUAT testing.
- Validated application functionality across web and mobile platforms.
- Managed defect tracking and reporting using JIRA and ALM.
- Coordinated test execution activities and reported testing status to stakeholders.
- Conducted business walkthroughs, demonstrations, and knowledge transfer sessions.
- Collaborated closely with cross-functional teams within Agile and Waterfall delivery models.
- Environment: JIRA, HP ALM, Agile, Waterfall
Education
Bachelor of Science in PCM – Sahyadri Science College, Shivamogga (2013 – 2016)
PUC – Government PU College, Chikkamagaluru
SSLC – Jawahar Navodaya Vidyalaya, Chikkamagaluru
