Shruthi Sonu

Dedicated and experienced Telle-caller with over 8 years in customer service and communication. Skilled in managing high call volumes, resolving queries efficiently, and maintaining detailed records. Known for empathy, professionalism, and a strong commitment to organizational goals and donor satisfaction.

Aiming to secure a Tele caller role in a dynamic organization where I can utilize my proven ability in customer interaction, query resolution, and relationship management to drive customer satisfaction and business success.

Associate Telle caller - TheAkshaya Patra Foundation - Bangalore

(2018-01)

• Delivered quality customer service through inbound and outbound calls.
• Resolved donor queries and gathered feedback to improve service delivery.
• Maintained accurate call logs and supported campaign follow-ups.
• Played a key role in maintaining strong relationships with existing donors.
• Consistently met daily calltargets and contributed to team goals.

Stangford Convent (2015-08)

2nd Pre-University College (correspondence) - SHVNM Government Girls Pre-University College 2025 (2024-08 - 2025-07)

Bachelor of Commerce - B. Com - JAIN University, Bangalore (2025-09)