Shruti Bhatnagar

8+ years in relationship-driven school admissions, parent experience, and community engagement

Admissions Manager - Sapphire International School - Delhi NCR

(2025-05)

• Leading end-to-end parent partnership lifecycle, from first inquiry to onboarding and long-term engagement
• Acting as the primary relationship manager for prospective and existing parents, ensuring a seamless and personalised experience
• Designing and executing parent engagement initiatives aligned with school ethos and community-building goals
• Conducting high-impact counselling sessions, helping families align academic choices with child development pathways
• Representing the school's values, culture, and philosophy during interactions, school tours, and events
• Building strong conversion pipelines through trust-led communication and a consultative admissions approach
• Collaborating with academic and leadership teams to ensure consistent parent communication and experience delivery
• Leading orientation programmes, workshops, and parent touchpoints to strengthen community integration and retention
• Maintaining detailed CRM tracking of enquiries, interactions, and conversion journeys

Admissions Manager - Sapphire International School - Delhi NCR

(2019-09 - 2025-05)

Managed frontline parent engagement and admissions counselling, serving as a key touchpoint for school-community interaction

• Strengthened parent-school relationships through transparent communication and personalised guidance
• Supported the creation of inclusive engagement initiatives to integrate new families into the school ecosystem
• Conducted school tours and presentations, effectively communicating the institution's ethos and academic vision
• Coordinated events, orientations, and workshops to drive parent participation and community involvement
• Ensured consistent follow-ups and engagement strategies, improving conversion and retention outcomes

Admissions In-Charge - The Manthan School - Noida

(2018-01 - 2019-09)

• Built and executed structured admission outreach strategies, strengthening the school's parent pipeline
• Led parent interactions, counselling, and onboarding processes, ensuring a smooth transition into the school community
• Partnered with internal stakeholders to align admissions messaging with the school's brand positioning and values
• Introduced structured communication practices to enhance parent experience and engagement consistency
• Contributed to building a strong and credible parent-school interface through effective relationship management

Admissions In-Charge - The Modern School - Ghaziabad

(2017-01 - 2018-01)

Senior Human Resources Executive - Future Domain

(2015-06 - 2017-11)

• Created and executed a recruiting strategy, which resulted in a top-tier, qualified talent pool of professionals and a strong candidate pipeline
• Partnered with hiring manager to identify role of interview team; assigned competencies using both technical and behavioural interviewing models
• Identified candidates through multiple sources, including employee referrals, social networking sites (for example, LinkedIn and Naukri), alumni and agencies

HR Manager and Counsellor - Children's Well Academy

(2013-04 - 2015-02)

• Explained employee compensation, benefits, working conditions and promotion opportunities
• Conducted background checks on employees from previous employers and references
• Conducted various workshops to understand the personalities within the classroom, preventing any issues from becoming serious problems such as bullying

Human Resources Executive - Fedders Lloyd (now Havells)

(2011-06 - 2012-01)

• Played a key role in implementing programs and policies in the areas of recruiting, employee relations, and new-employee orientation
• Revised job descriptions across all levels and 20+ categories.
• Interviewed employees to construct an accurate picture of the duties and skills required for each position
• Maintained monthly/yearly employee database, leave records for both regular and contractor employees, increment detail, and exit procedures

MBA - Human Resources - Periyar University (2012)

Bachelor of Education - B. Ed. - Bhopal University (2012)

Bachelor of Arts - B.A. - Bhopal University (2010)

Diploma - Auto CADD - CADD Centre, New Delhi (2012)

Diploma - Interior Designing - INIFD, New Delhi (2011)

Advance Diploma - Aviation & Hospitality - Air Hostess Academy, New Delhi