Shruti Rajput

Growth-focused student with hands-on experience in customer support, community management, and cross-functional marketing collaboration. Proven ability to handle high-volume operations, lead teams, and contribute to campaigns across international student markets. Seeking to leverage this experience in a branding role focused on campaign ideation, content strategy, and audience engagement.

Community & Ambassador Management Intern - amberstudent HTR Branding

(2025-11)

• Led and managed a network of 80+ ambassadors, including 50 from the UK and 20 from Australia, driving regional outreach and engagement
• Served as the primary point of contact (POC) for the Australia region, leading ambassador coordination and regional engagement initiatives
• Screened and evaluated 600+ applications to onboard high-quality ambassadors
• Managed a 200+ member international student community, driving engagement across key UK cities including London, Birmingham, and Nottingham
• Collaborated with marketing, SEO, performance marketing, and supply teams to execute campaigns and coordinate content shoots
• Supported content creation, copywriting, and influencer collaborations to enhance brand visibility and campaign performance

Student Support Intern - Operations Intern - amberstudent

(2025-06 - 2025-11)

• Resolved 2,000+ customer support tickets within 5 months, ensuring efficient query resolution
• Assisted 500+ international students in securing accommodation based on preferences, budgets, and timelines
• Managed bookings, cancellations, and refund queries using Zendesk and CRM tools
• Collaborated with internal teams to improve operational efficiency and service delivery

Bachelor's in Business Administration - Specialization in Computer Applications with Minors in Animation - Vishwakarma University, Pune (2023-08)

HSC - PCM + IT + Geography - Sinhgad College of Arts, Commerce and Science (2021 - 2023)

10th CBSE - Sinhgad City School (2021 - 2023)