Shruti Singh

To leverage 2+ years of experience in banking sales, telecalling, and customer relationship management to drive business growth and achieve targets at Bandhan Bank. Skilled in Hindi/English communication, lead generation, and customer onboarding.

Branch Relationship Executive - SBI Credit Card

• Managed end-to-end customer onboarding for credit cards at branch level
• Generated leads through telecalling and branch walk-ins, achieving monthly sales targets
• Educated customers on credit card, FD, RD products and resolved queries
• Maintained 90%+ customer satisfaction through post-sales support

Telecaller & Sales Executive - HARSH BUILDCON, Bilaspur - Bilaspur

• Handled 80+ outbound calls daily, pitched products, fixed appointments
• Achieved 15% conversion rate, maintained client database for follow-ups

Teacher - Vedic Convent Hr. Sec. School

• Developed strong Hindi communication skills for explaining complex topics simply

B.A. - Shashkiya Mata Shabri Girls College, Bilaspur (2022)

XII - Little Flower Hr. Sec. School, Bilaspur (2019)

X - M.G.M. Hr. Sec. School, Bilaspur (2017)