Shruti Srinivasan

M.Sc.

Hospitality

Administration graduate with industry experience in hospitality operations, customer service, and academic research. Passionate about Human Resource Management, teaching, and organisational development. Skilled in research methodology, SPSS, communication, and team collaboration. Seeking opportunities in HR, academia, or research where I can contribute while continuing to grow professionally.

Staff Member - TATA Starbucks - Chennai, Tamil Nadu

(2023-06 - 2024-07)

• Delivered high-quality customer service and resolved customer concerns.
• Supported daily operations, inventory management, and cash handling.
• Collaborated with cross-functional teams to maintain operational efficiency.
• Ensured compliance with food safety and quality standards.

Staff Member - Holiday Inn Chennai - Chennai, Tamil Nadu

(2021-12 - 2022-04)

Departments: Food & Beverage Service, Housekeeping (Laundry Operations)

M.Sc.

• Hospitality Administration - INSTITUTE OF HOTEL MANAGEMENT, CHENNAI (2024 - 2026)

B.Sc.

• Hospitality & Hotel Administration - INSTITUTE OF HOTEL MANAGEMENT, CHENNAI (2020 - 2023)

Higher Secondary Certificate (HSC) - KENDRIYA VIDYALAYA, SILVASSA

Secondary School Certificate (SSC) - VELAMMAL VIDYASHRAM