Shubham Dhondiyal

Facility: C Taste: All Day Dining, C Deli with Starbucks, Pool Bar, Room Service, Banquets with outdoor catering

F&B Captain - Centro Olaya by Rotana - Riyadh, Saudi Arabia

(2023-01)

Facility: C Taste: All Day Dining, C Deli with Starbucks, Pool Bar, Room Service, Banquets with outdoor catering

• Handled all shifts and outlets in the department
• Barista with Starbucks coffee knowledge
• Selected as colleague of the month in various months
• Handled room service outlets including complaint handling

Shift Leader - Rose Rayhaan by Rotana - Dubai, U.A.E

(2022-01 - 2023-12)

Facility: C Taste: All Day Dining, C Deli with Starbucks, Pool Bar, Room Service, Banquets with outdoor catering

• Handled all shifts and outlets in the department
• Barista with Starbucks coffee knowledge
• Selected as colleague of the month in various months
• Handled room service outlets including complaint handling

Shift Leader - Rosh Rayhaan by Rotana - Riyadh, Saudi Arabia

(2019-01 - 2021-12)

Facility: All Day Dining, Lounge, Pool Bar, Room Service, Banquets with outdoor catering

• Handled all shifts and outlets in the department
• Greet, meet and seat guests, and serve them in a professional manner
• Consistently monitor food and beverage being served
• Actively use upselling techniques to exceed expectations and increase revenue

Waiter - Novotel HICC Hotel - Hyderabad, India

(2016-01 - 2019-12)

Facility: All Day Dining, In Room Dining, Lobby Lounge, Pool Bar, Meeting and Events

DIPLOMA - HOTEL MANAGEMENT - INSTITUTE OF HOTEL MANAGEMENT (IHM) (2014-01 - 2015-12)