Shubham Solanki

Detail-oriented banking professional with experience in daily branch operations, customer service Motivated and detail-oriented individual seeking an entry-level position in banking operations. Proficient in handling administrative tasks, maintaining accurate records, and supporting daily operational processes. Committed to delivering excellent customer service and utilizing my skills and knowledge to contribute to organizational growth and operational excellence.

CUSTOMER CARE EXECUTIVE at HDFC BANK (2025-01 – Present)

• Handling cash transactions (deposits, withdrawals) with accuracy
• Assisting customers with account opening and KYC documentation
• Managing fund transfers (NEFT/RTGS/IMPS)
• Resolving customer queries via call, email, and in-branch support
• Ensuring compliance with banking procedures and guidelines
• Supporting daily branch operations and documentation work
• effective communication with customer regarding loans,FD
• Daily operations

ACE BANKER PROGRAM – NIIT UNIVERSITY RAJASTHAN (2024-11 – 2024-12)

Bachelor of computer application in Computer Applications – SSBES INFORMATION AND TECHNOLOGY MANAGEMENT NANDED (2019 – 2022)