Shubhangi Jadhav

Result-oriented Professional with over 22 years of extensive experience in the Real Estate sector, specializing in Customer Relationship Management (CRM), Administration, and Sales/Marketing Coordination. Proven track record of managing end-to-end possession processes for over 800+ flat holders, streamlining documentation, and maintaining high customer satisfaction levels through effective conflict resolution and cross-functional coordination.

Customer Relationship Executive (CRE) - Mittal Builders - Pune

(2022-06 - 2026-06)

• Successfully managed and handed over possessions to 300+ flat holders.
• Partnered with the pre-Sales team to seamlessly onboard new buyers and maintain an updated CRM database.
• Guided clients through the entire lifecycle post-booking: legal agreements, payment schedules, and project updates.
• Facilitated home loan processes by assembling necessary document sets and issuing bank NOCs, demand letters, and receipts.
• Drafted legal agreements, coordinated registration schedules with buyers/directors, and managed aggressive milestone-based payment collections.
• Liaised directly with site engineers and supervisors to ensure units were ready for a smooth handover.
• Compiled and provided crucial project data to the compliance department for timely RERA updates.

Customer Relationship & Admin Executive - Rucha Promoters & Developers Pvt. Ltd. - Pune

(2020-06 - 2022-05)

• Managed day-to-day administrative operations alongside core CRM responsibilities.
• Gathered compliance data from flat buyers to prepare error-free agreement drafts and finalize registration formalities.
• Assisted clients with parking layouts and structural queries to aid in final unit selections.
• Maintained proactive follow-ups for financial disbursements, reducing outstanding dues significantly.

Sales Manager & Administrator - Ashish Builders - Pune

(2019-09 - 2020-06)

Admin Manager - Rangoli Cera Tiles - Pune

(2015-08 - 2019-12)

Sales Executive & Administrator - Hazoor City Developers - Pune

(2007-01 - 2015-12)

Sales Executive & Administrator - Kakade Construction Co. Pvt. Ltd. - Pune

(2003-01 - 2007-12)

Diploma in Taxation Laws (D.T.L.) - Taxation Laws - Narlikar Institute, University of Pune (1998)

Master of Commerce (M.Com.) - Commerce - H. V. Desai College, University of Pune (1999)

Bachelor of Commerce (B.Com.) - Commerce - University of Pune (1997)