Shubhashish Garg

Product Manager with 8+ years of experience building and scaling regulated healthcare platforms across data, analytics, and digital systems. Proven record of owning product roadmaps, translating business and compliance needs into scalable solutions, and delivering data-driven outcomes for high-volume user ecosystems (0.5M+ users). Strong expertise in platform products, AI workflow automation, KPIs, stakeholder alignment, and system modernization, with exposure to payment-adjacent flows, operational efficiency, and cost optimization.

Comfortable partnering with engineering, compliance operations, commercial and leadership teams in complex and regulated environments.

Product Manager at IPAC Consulting Pvt. Ltd. (2024-09 – Present)

• Owned product roadmap, driving 0.5M+ user platform scalability via microservices migration
• Translated business requirements into PRDs and user stories, accelerating feature delivery by 25%
• Partnered with engineering and design to ship scalable workflows and optimized APIs, reducing system latency during peak hours by 50%
• Analyzed user analytics (Amplitude) to optimize journeys, driving 2.2× DAU growth
• Designed AI-enabled engagement features, increasing user retention and avg. time spent on app from 120 sec to 220 sec
• Participating in early-stage AI experimentation initiatives, exploring workflow automation and prototyping use cases

Strategy Consultant (Product Delivery Lead) at Healthark Insights (2022-07 – 2024-09)

• Led cross-functional delivery across 13 workstreams for a $5.4M EDB program, improving milestone adherence from 70% to 90%
• Conducted stakeholder workshops, validating requirements and business rules, reducing rework by 35%
• Managed UAT and validation cycles, resolving 70+ critical issues to ensure compliant system releases
• Defined Delivery KPIs using RAID/ Agile governance frameworks, improving program transparency and execution predictability by 20%
• Prioritized epics and user stories for a Gene Biobank platform, supporting a 1Mn product roadmap

Product Lead at IPAC Consulting Pvt. Ltd. (2020-08 – 2022-07)

• Conducted SQL-based analysis on 2M+ users, informing data-driven program prioritization
• Built customer feedback loops, increasing engagement metrics by significant double digits
• Launched user-generated content features, expanding platform adoption by 15%
• Standardized analytics and reporting frameworks, reducing decision latency across teams by 30%

Decision Analyst Associate at ZS Associates (2015-06 – 2018-05)

• Delivered market and data analytics, influencing commercial strategy across global pharma accounts
• Led conjoint analysis, informing product feature trade-offs with measurable revenue impact
• Synthesized data insights into executive-ready recommendations, improving decision making for the clients

MBA in Joint Program – SPJIMR, Mumbai & EBS Universität, Germany (2018 – 2020)

B.Tech in Electrical & Electronics – VNIT Nagpur (2011 – 2015)