Shweta Jagtap

Experienced Operations, Business Development, and Industrial Automation Professional with over 9 years of experience in sales coordination, robotics programming, project execution, business development, and operations management within the manufacturing automation industry. Skilled in managing end-to-end automation projects, customer relationship management, cross-functional team coordination, production planning, costing, and dispatch operations. Recently upgraded technical skills through professional training in SAP MM (S/4HANA) with a strong understanding of ERP business processes, procurement, inventory management, database fundamentals, and business data management.

Operations Manager & Consultant at Synergytech Automation Pvt. Ltd. (2023-01 – Present)

• Manage end-to-end industrial automation and robotics projects from enquiry to successful project completion.
• Interact with customers to understand technical and commercial requirements.
• Study RFQs, analyze project scope, and prepare techno-commercial proposals.
• Negotiate commercial terms and finalize customer orders.
• Prepare project plans, schedules, and periodic project status reports.
• Coordinate with internal departments including Mechanical Design, Electrical Design, Production, Purchase, Quality, and Dispatch.
• Prepare Bill of Materials (BOM), Technical Purchase Lists (TPL), Input/Output (I/O) lists, and project documentation in the ERP system.
• Manage communication with subcontractors, suppliers, and external vendors.
• Plan manpower requirements and monitor project execution activities.
• Coordinate delivery, installation, commissioning, and customer acceptance activities.
• Ensure projects are delivered within quality, cost, and timeline objectives.
• Maintain project documentation and support ISO quality management processes.

Robotics Programmer & Project Engineer at Synergytech Automation Pvt. Ltd. (2015-05 – 2018-01)

• Identified customer requirements and recommended suitable automation solutions.
• Prepared technical proposals and supported commercial negotiations.
• Programmed industrial robots and PLC systems for automation applications.
• Conducted panel testing, system validation, and functional testing.
• Assisted with installation, commissioning, and troubleshooting at customer sites.
• Prepared BOM and Technical Purchase Lists (TPL) in the ERP system.
• Planned manpower and material requirements for project execution.
• Coordinated with Sales, Design, Production, and Accounts departments.
• Studied customer RFQs and collected technical information for project execution.
• Maintained ISO documentation and technical project records.

Business Development Executive at Synergytech Automation Pvt. Ltd. (2013-05 – 2015-04)

• Managed customer enquiries and identified business opportunities.
• Collected customer requirements and coordinated with the design team to develop technical solutions.
• Prepared quotations and techno-commercial proposals.
• Followed up on quotations, payments, and outstanding customer issues.
• Coordinated with the Accounts department regarding billing and payment follow-ups.
• Supported business development initiatives to achieve sales objectives.
• Maintained customer records and ISO documentation.

Sales Coordinator at Synergytech Automation Pvt. Ltd. (2012-08 – 2013-04)

• Assisted in preparing quotations, proposals, and customer RFQ responses.
• Coordinated customer orders from enquiry through execution.
• Supported project execution activities with internal teams.
• Released work orders through the ERP system.
• Maintained customer database, sales records, RFQ logs, and proposal documentation.
• Assisted in preparing sales presentations and marketing materials.
• Maintained ISO documentation and quality records.
• Coordinated with cross-functional departments to ensure timely execution of customer requirements.

BE E&TC - BVCOEW

DIPLOMA in IE - BVJNIOT

SSC - Muktangan English School