Shweta

Project Manager with 3.5+ years of experience bridging business strategy and technical execution across data analytics, client delivery, and product operations. MBA in Marketing Management (IIM Visakhapatnam) combined with a Computer Science engineering foundation, bringing commercial judgment together with hands-on fluency in data pipelines, quality frameworks, and cost optimization. Proven track record managing a portfolio of global mobility and hyperlocal delivery clients — driving 25% revenue growth, 15% delivery efficiency gains, and stronger data reliability through automated QA frameworks.

Skilled at translating ambiguous business requirements into scalable, technically sound delivery plans.

Project Manager — Data Operations & Client Delivery - Anakin YC S21 - Bengaluru, India

(2025-03)

• Manage end-to-end delivery for a portfolio of 7 enterprise clients across mobility and quick-commerce, ensuring seamless execution, SLA adherence, and long-term client retention.
• Lead requirement gathering, solution design, and delivery planning by translating complex business requirements into scalable, technically feasible solutions.
• Drive cost optimization across API consumption, proxy infrastructure, and AWS resources, maintaining healthy Cost-to-Revenue (C2R) performance across client engagements.
• Collaborate with cross-functional teams to deliver data-driven insights through analytics on customer behavior, ETA accuracy, ride allocation, cancellation trends, and operational performance.
• Improve operational efficiency by optimizing data pipelines, implementing monitoring frameworks, and strengthening end-to-end delivery processes.
• Design and implement Data Quality (DQ) governance frameworks and automated validation checks to improve data accuracy and reliability.
• Develop executive dashboards and reports using Excel and Google Sheets to monitor delivery performance, data quality, and service-level metrics.
• Lead solutioning, pilot execution, and production go-live for strategic client initiatives, delivering scalable data solutions within aggressive timelines.
• Successfully managed end-to-end delivery for a portfolio of 7 enterprise clients, including Uber India, Ola, Blinkit, Amazon Now, Swiggy Instamart, Gett (UK), and Namma Yatri, ensuring consistent client satisfaction and operational excellence.
• Increased monthly client revenue by 25% through strategic expansion initiatives, including onboarding new business categories, expanding geographic coverage, and optimizing delivery operations.
• Improved data delivery efficiency by 15% by redesigning operational workflows, optimizing data pipelines, and implementing proactive monitoring frameworks.
• Designed and implemented automated Data Quality (DQ) governance and validation frameworks, improving data accuracy while increasing validation efficiency by 10%.
• Successfully led solution design, planning, and go-live execution for multiple pilot programs, delivering production-ready data solutions within 2-week implementation timelines.

Software Developer - Tata Consultancy Services - Noida, India

(2021-05 - 2023-06)

• Designed, developed, and maintained backend systems and RESTful APIs for enterprise applications supporting Johnson & Johnson.
• Built and optimized data processing workflows that reduced processing time by 80% and improved application reliability.
• Debugged and resolved production issues across the application stack, strengthening system stability and uptime.
• Partnered with cross-functional teams, QA, business analysts, and infrastructure to deliver client-specific solutions within tight release timelines.
• Built foundational expertise in system design, cloud-based architecture, and end-to-end data workflows, with technical fluency later applied directly to data operations and analytics-driven PM work.

MBA - Marketing Management - IIM Visakhapatnam (2023 - 2025)

B.Tech - Computer Science - Banasthali Vidyapith (2017 - 2021)