Team Developer - Bank of America - Hyderabad
(2019-02 - 2023-05)
Worked for Payments Investigation and EMEA, US and APAC Corbank Billing Process.
- Worked for Payments Investigation.
- Investigating on Unsuccessful and Invalid payments
- Making Outbound calls to the external banks to resolve the issue
- Reconciliation of outstanding payments
- Amending and recalling of Payments
- Types of MT's handled - 103,199,191,192,202,299,202COV and other messages.
- BACS recall-Calling beneficiary bank to recall the funds before the funds get credited to beneficiary SWIFT messaging – Send messages to recall, amend, back valuation, cancellation and other queries Knowledge on SDD, SCT, ACH,CHAPS,TARGET2 and BACS Payments
- Validated MT191 settlement claims raised by financial institutions
- Nostro Outstanding – Clearing outstanding items against settlement of corbank billing charges
- Corbank Reconciliation – Reconciling the entries processed onto an internal general ledger account.
Associate Technical Support - TECH MAHINDRA - Hyderabad
(2017-04 - 2019-01)
- Worked for Telstra, an Australian Telecommunications Network.
- Hands on experience working with VDI, Siebel.
- Worked on Billing Accounts for Australian Customers.
- Handled Outages and Faults in SOS and sorted out the issue.
- Worked on SIIAM cases and reported the issue.
- Worked on Scrubs and submitted the resolution to the Team Lead.
- Worked as acting SME and managed the team.
- Hands on experience working with Pandora.