Shwetangini Singh

Trade Operations specialist with 5+ years of experience in Crypto Exchange Operations, Spot & Futures Trading Operations, Settlements, and Digital Asset Management at CoinDCX (one of India's leading crypto exchanges) and Paraacrypto. Skilled in token lifecycle management, fund flow operations, reconciliation, risk and exposure management, and operational controls, with direct involvement in the CoinDCX–BitOasis merger and Middle East market expansion. Supported account configuration and monitoring for settlement, margin, and collateral requirements across Futures trading operations.

Proven track record of building SOPs, monitoring frameworks, and control systems that improve accuracy and operational efficiency in fast-moving exchange environments.

Associate – Trade Operations at Paraacrypto (2026-04 – 2026-06)

• Built Trade and Custody Operations dashboards for real-time visibility into spot orders, settlements, and balance reconciliation across internal and external platforms.
• Designed and rolled out operational SOPs for INR processing, crypto deposits/withdrawals, and asset listing/delisting, standardizing previously inconsistent processes.
• Established reconciliation controls and monitoring frameworks that became the team's standard for catching discrepancies pre-settlement.
• Redesigned KYC and customer onboarding workflows, identifying process gaps and standardizing verification procedures.
• Owned Jira-based issue tracking and resolution coordination with Technology teams.
• Led operational governance and control setup supporting exchange launch readiness.

Senior Trade Operations Analyst at CoinDCX (2024-02 – 2026-03)

• Managed end-to-end Spot & Futures trade operations, ensuring timely trade processing, counterparty settlement readiness, and operational accuracy across multiple trading pairs.
• Executed trade settlements, token transfers, and inventory reconciliation across internal systems, multiple third-party exchanges, custodians, and counterparties, ensuring data accuracy and timely resolution of operational issues.
• Collaborated with Trading, Product, Technology, Compliance, Finance, and Customer Support teams to deliver seamless trade execution, settlement operations, client service expectations, and operational KPI adherence.
• Monitored asset inventory, wallet balances, liquidity requirements, and settlement readiness, coordinating with internal treasury functions to ensure fund availability for operational needs.
• Managed the complete token lifecycle, including listings, delistings, token swaps, and rebranding migrations, ensuring compliance with exchange policies, operational controls, and listing SOPs.
• Executed trade operations in accordance with internal SOPs, regulatory requirements, compliance standards, and risk controls, maintaining a compliant and audit-ready operating environment.
• Maintained accurate trade P&L, settlement records, and books and records across trade, position, and cash reconciliations, ensuring timely and accurate data delivery to Finance teams.
• Led exception management by proactively identifying operational issues, investigating settlement discrepancies, and driving timely resolution through cross-functional collaboration.
• Enhanced reconciliation processes by automating recurring reconciliation and reporting workflows using Sprinklr, Superset, and Jira, reducing manual effort and strengthening operational controls.
• Monitored order book activity, liquidity, and trading bot performance, escalating anomalies to mitigate operational, settlement, and market risks.
• Supported the CoinDCX–BitOasis integration and Middle East market expansion, contributing to market onboarding, operational readiness, and Virtual Risk Assessments (VRA) for new asset listings.

Operations Analyst at CoinDCX (2022-09 – 2024-01)

• Managed daily INR deposits/withdrawals via IMPS, NEFT, and RTGS for the platform's retail user base.
• Coordinated with Payment Gateway partners to resolve customer payment escalations and minimize settlement delays.
• Investigated failed wallet transactions, identifying root causes with Technology teams to prevent recurrence.
• Conducted KYC, BAV, and High-Risk Client Verification, flagging suspicious activity per compliance and risk frameworks.

Process Executive at Infosys BPM Ltd (2021-06 – 2022-09)

• Managed Accounts Receivable cash application, payment posting, and invoice clearing, maintaining accuracy across daily reconciliations.
• Investigated unallocated amounts during GL reconciliation, resolving discrepancies before month-end close.
• Prepared KPI, CPI, and controls reports for leadership review, alongside ad-hoc reporting as needed.
• Reviewed SAP reversal documents to validate accuracy and flag posting errors.

Master of Business Administration (MBA) in Finance – Parul University (2020)

Bachelor of Commerce (B. Com) in Cost & Work Accountancy – Kachchh University (2017)