Sidd kumar Shukla
Customer Service Representative
Talent
NoidaMember since July 19, 2026
Customer serviceActive listeningTime managementProblem-solving
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Customer serviceActive listeningTime managementProblem-solving
About
Dynamic Customer Service Representative with a proven track record at Tech Mahindra Ltd, excelling in problem-solving and active listening. Cultivated strong customer loyalty through effective communication and time management, consistently resolving inquiries and complaints. Committed to enhancing customer experiences and fostering lasting relationships.
Experience
Customer Service Representative at Tech Mahindra Ltd (2025-04 – 2026-03)
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
- Developed strong customer relationships and loyalty through effective communication.
Email Support Representative at EOS Globe (2024-11 – 2025-03)
- Provided timely and accurate support to customers via email, chat and phone.
- Compiled reports regarding customer interactions and feedback for management review.
- Assisted customers with account setup and navigation of online resources.
Education
Bachelor of Economics in Economics – Allahabad Degree College
Skills
Customer Service Representative
