Siddhant Pratap Singh

Business Owner at Rathour Web & IT Services (2024-01 – Present)

Founded and managed Rathour Web & IT Services, providing end-to-end IT solutions to clients.
Designed and developed responsive websites using HTML, CSS, JavaScript, and basic frameworks.
Handled domain registration, web hosting setup, and website deployment for clients.
Worked on SEO optimization to improve website visibility and ranking on search engines.
Built and maintained long-term relationships with clients through quality service and support.
Managed business operations including client acquisition, billing, and service coordination.
Delivered customized solutions for small businesses, improving their online presence.

IT Support Executive at Arhom Tech Pvt. Ltd. (2021-08 – 2023-09)

Provided technical support to end-users for hardware, software, and network-related issues.
Handled ticketing system to track, prioritize, and resolve IT issues within SLA timelines.
Performed routine system maintenance, updates, and security checks.
Assisted in network troubleshooting including LAN/Wi-Fi connectivity issues.
Supported data backup, recovery, and system restoration processes.
Coordinated with senior IT teams for complex technical problem resolution.
Maintained documentation of issues, solutions, and IT procedures.

PHP Developer at Adeptia India Pvt. Ltd. (2019-09 – 2021-08)

Developed and maintained dynamic web applications using PHP and MySQL.
Designed and implemented backend logic, APIs, and database structures.
Collaborated with team members to develop scalable and efficient solutions.
Integrated third-party APIs and payment gateways as per project requirements.
Ensured application security by implementing validation and secure coding practices.
Performed testing, deployment, and maintenance of web applications.
Maintained proper documentation of code, modules, and development processes.

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