Siddharth Pahilwan

Perform functional, regression, and critical functionality testing for loan application systems. Conduct backend database validation and data verification. Test mortgage calculation tools and ensure accuracy of financial calculations.

Software Test Engineer - XL Dynamics Pvt. Ltd. - Navi Mumbai

(2019-03)

• Perform functional, regression, and critical functionality testing for loan application systems.
• Conduct backend database validation and data verification.
• Test mortgage calculation tools and ensure accuracy of financial calculations.
• Execute regression test cycles and validate software enhancements.
• Perform API testing and website testing to verify application functionality.
• Conduct performance testing to assess system stability and responsiveness.
• Configure and execute Excel macros for business process automation.
• Validate loan-level updates based on client requirements.
• Coordinate testing activities across frontend and backend applications.
• Identify, document, and track defects through resolution.

Software Test Engineer - XL Dynamics Pvt. Ltd. - Navi Mumbai

(2019-03)

Achievements

• Contributed to maintaining high-quality releases for mortgage and loan processing applications.
• Improved testing efficiency through systematic regression and validation processes.

Application Support Executive - Tech Mahindra Pvt. Ltd. - Navi Mumbai

(2017-11 - 2019-03)

• Provided technical support for State Bank of India (SBI) Corporate Internet Banking platform.
• Resolved customer and branch-level technical issues related to online banking services.
• Investigated transaction-related queries and system issues.
• Conducted functional testing of Corporate Internet Banking applications.
• Accessed and validated client database records for issue resolution.
• Maintained daily reports of incidents, queries, and complaint resolution.
• Coordinated with internal teams to ensure timely issue closure.

Customer Support Executive - Hexaware BPS Pvt. Ltd. (VFS Global Process) - Navi Mumbai

(2016-03 - 2017-03)

• Assisted customers with visa application process requirements.
• Handled customer interactions through Email, Chat, and Voice support.
• Provided accurate information regarding visa documentation requirements.
• Participated in testing and validation of Altitude software after network configuration updates.
• Maintained service quality and customer satisfaction standards.

Bachelor of Science - B.Sc. - S.I.E.S College of Arts, Science & Commerce, Mumbai University (2015)

Higher Secondary Certificate - HSC - S.I.W.S College of Arts, Science & Commerce (2010)

Secondary School Certificate - SSC - Saraswati Mandir High School (2008)