Guest Service Associate - Marriott International - Lucknow, India
(2017-12 - 2018-07)
Being a hospitality assistant and specialised in making guest relations. Always comes with creative ideas for up selling of my brand.
- Created an atmosphere where people feel welcome and are encouraged to participate without fear of retribution
- Responded promptly and effectively to out-of-hours emergencies such as maintenance needs and criminal incidents
- Maintained open communication with tenants to proactively handle questions and complaints
- Helped to establish community norms and ground rules for open communication and responsible conduct
Customer Sales Associate - Fossil India Pvt Ltd - Lucknow, India
(2019-11 - 2020-06)
- Checked pricing, scanned items, applied discounts, and printed receipts storing up customers
- Provided information on company offerings to promote products and services to customers
- Applied company standards to merchandise placements and presentations
- Adhered to company safety policies regarding floor management and customer interactions
Social Media Manager - POLKER - Remote
(2020-10 - 2021-08)
- Posted regular blog updates regarding Collaborations, Investment & Day To Day updates about the company on their social media channels
- Increased brand awareness through development and implementation of successful public relations campaigns
- Managed editorial calendars and rescheduled PR events and meetings
- Developed and promoted corporate brand, images and identity to media and public
- Cultivated strong corporate image and identity with clear
Community Moderator - FTX - Remote
(2021-11 - 2022-05)
- Created an atmosphere where people feel welcomed
- Responded promptly and effectively to out-of-hours emergencies such as maintenance needs and criminal incidents
- Maintained open communication with tenants to proactively handle questions and complaints
- Helped to establish community norms and ground rules for open communication and responsible conduct
Community Moderator - Sahara Protocol - Remote
(2022-02 - 2022-12)
- Organizing community events, including contests, community calls, and online activities
- Developing plans for community engagement and growth
- Created an atmosphere where people feel welcome and are encouraged to participate without fear of retribution
Social Media Expert - DIFX Technology - Remote
(2022-09 - 2023-09)
- Managing social media and posting regular blogs to gain global attention
- Conducted daily updates to social media profiles to boost company online presence
- Analyzed social media campaigns and activities for effectiveness and made recommendations for improvement to increase engagement
- Identified social media trends and developments to influence PR strategies
- Represented company and brand while responding to social media inquiries
Discord Manager - Grass - Remote
(2023-10 - 2024-06)
- Responsible for managing discord community and make them aware about the Grass innovative approach
- Responsible for solving all open support ticket on discord
- Proven ability to develop and implement creative solutions to complex problems
- Used critical thinking to break down problems, evaluate solutions and make decisions
