Senior Specialist – UX & Product Design at Marsh McLennan (2024-04 – Present)
- Lead end-to-end UX for enterprise insurance and broker platforms serving global clients, improving task completion and reducing drop-off on key financial workflows.
- Designed and maintained a cross-regional design system enabling consistent, accessible UI across multiple product lines and geographies.
- Conducted cross-regional user research (interviews, usability tests) to inform dashboard redesigns and financial benchmarking tools.
- Built Recharts-based financial dashboards translating complex insurance data into actionable visual insights for brokers and stakeholders.
- Established Figma-to-React pipelines using Claude Code and Figma MCP, reducing handoff time and improving design–development alignment.
Senior Associate – Experience Design at Infosys (2022-03 – 2024-04)
- Delivered UX/UI solutions for global clients including Air BP, FedEx, and Climate Impact, driving measurable improvements in user engagement and satisfaction.
- Led user research cycles – competitive analysis, journey mapping, and usability testing – synthesizing insights into actionable design decisions.
- Designed end-to-end prototypes and high-fidelity mockups for mobile and web applications, reducing ambiguity in client reviews and accelerating sign-off.
- Collaborated with product managers and engineers in Agile sprints, iterating on designs based on user feedback and technical constraints.
Lead User Experience Designer at WovV Technologies (2020-12 – 2022-05)
- Redesigned the Dailyhunt Career app, resulting in a 20% increase in user engagement through improved IA and streamlined onboarding.
- Led a website redesign improving conversion rates by 15%, driven by user research, A/B testing, and iterative prototyping.
User Experience Designer at Eka Network (2018-10 – 2020-09)
- Designed wireframes, prototypes, and high-fidelity mockups for mobile and web applications; created design documentation ensuring alignment across product, design, and engineering teams.
