Team Leader - CUSTOMER EXPERIENCE
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I'm an effective communicator with excellent relationship building & interpersonal skills.
I am currently working for an International process as a Team Leader Operations. In my career, I've worked with International & Domestic process. Additionally, I've taken care of
Pilot Projects and have been a part of Knowledge Transfer as well.
I've experience of leading a team of customer service agents who are proficient in handling day to day concerns and queries of customers from APAC and US region. Currently working for Pearson VUE and managing team of 20 associates.
B.tech in Computer Science with 70% aggregate
