Sidharth Sunil
Business Analyst with hands-on experience in requirements gathering, requirements documentation, user stories, Gherkin acceptance criteria, and BRD/FRD documentation
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About
Business Analyst with hands-on experience in requirements gathering, requirements documentation, user stories, Gherkin acceptance criteria, BRD/FRD documentation, process modelling, and backlog management. Recent experience working directly with clients, developers, and Solution Architects on a healthcare/dental application within an Agile/SAFe delivery environment. Additional experience in SaaS client onboarding, product support, functional QA, and business operations. ECBA certified.
Experience
Business Analyst at Nesa Software Pvt Ltd (2026-04 – 2026-08)
- Gathered and clarified requirements with clients and internal stakeholders, translating business needs into features, epics, user stories, and acceptance criteria.
- Created Gherkin-based acceptance criteria and maintained backlog items in Azure DevOps.
- Prepared BRD/FRD documentation and created BPMN, process-flow, and workflow diagrams using Draw.io.
- Worked directly with frontend/backend developers and collaborated with the Solution Architect to clarify requirements and understand technical implementation approaches.
- Analysed UAT feedback, supported requirement clarifications and defect validation, and verified implemented behaviour against documented requirements.
Business Operations & QA Analyst at Xamtac Consulting (2024-11 – 2026-04)
- Performed manual functional and regression QA, validating web implementations against requirements and Figma designs and documenting functional/UI defects.
- Took ownership of routine QA activities previously managed by developers and project managers, supporting delivery and reducing their testing workload.
- Collaborated with the CEO, project managers, and developers to clarify requirements, identify functional gaps, and support project delivery.
- Created and reviewed process, project, and integration documentation; also supported customer onboarding and documentation for Poshmom, an e-commerce/aggregator platform.
Business Analytics Intern at Rao Information Technology (2024-07 – 2024-10)
- Developed interactive dashboards using Power BI and Looker Studio for business reporting and decision-making.
- Designed a MOOC platform with 20+ courses using AppSheet and automated certificate generation using Google Apps Script.
Client Onboarding Specialist at EasyEcom (2022-08 – 2023-07)
- Managed end-to-end SaaS client onboarding, coordinating implementation activities, client training, and go-live support.
- Gathered and documented functional requirements and translated client needs into implementation actions and product feedback.
- Managed approximately 60–70 SaaS customer onboarding projects involving account setup, integrations, warehouse and inventory configuration, training, testing and go-live support.
- Co-created a structured onboarding checklist that helped streamline client onboarding, reducing typical completion time from approximately 4–5 hours to 2–3 hours.
Education
MBA in Rural Management – KIIT University (2022)
B.Com in Computer Applications – Mahatma Gandhi University (2018)
