Sidharth Sunil

Business Analyst at Nesa Software Pvt Ltd (2026-04 – 2026-08)

Gathered and clarified requirements with clients and internal stakeholders, translating business needs into features, epics, user stories, and acceptance criteria.
Created Gherkin-based acceptance criteria and maintained backlog items in Azure DevOps.
Prepared BRD/FRD documentation and created BPMN, process-flow, and workflow diagrams using Draw.io.
Worked directly with frontend/backend developers and collaborated with the Solution Architect to clarify requirements and understand technical implementation approaches.
Analysed UAT feedback, supported requirement clarifications and defect validation, and verified implemented behaviour against documented requirements.

Business Operations & QA Analyst at Xamtac Consulting (2024-11 – 2026-04)

Performed manual functional and regression QA, validating web implementations against requirements and Figma designs and documenting functional/UI defects.
Took ownership of routine QA activities previously managed by developers and project managers, supporting delivery and reducing their testing workload.
Collaborated with the CEO, project managers, and developers to clarify requirements, identify functional gaps, and support project delivery.
Created and reviewed process, project, and integration documentation; also supported customer onboarding and documentation for Poshmom, an e-commerce/aggregator platform.

Business Analytics Intern at Rao Information Technology (2024-07 – 2024-10)

Developed interactive dashboards using Power BI and Looker Studio for business reporting and decision-making.
Designed a MOOC platform with 20+ courses using AppSheet and automated certificate generation using Google Apps Script.

Client Onboarding Specialist at EasyEcom (2022-08 – 2023-07)

Managed end-to-end SaaS client onboarding, coordinating implementation activities, client training, and go-live support.
Gathered and documented functional requirements and translated client needs into implementation actions and product feedback.
Managed approximately 60–70 SaaS customer onboarding projects involving account setup, integrations, warehouse and inventory configuration, training, testing and go-live support.
Co-created a structured onboarding checklist that helped streamline client onboarding, reducing typical completion time from approximately 4–5 hours to 2–3 hours.

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