Silpa S

Hardworking and adaptable recent graduate looking for an entry-level opportunity in a growth-oriented company to apply my academic knowledge and build a successful career.

Waitress at INDIAN SUMMER RESTRAUNT (2025-09 – 2026-02)

• Welcomed guests, presented menus, and offered daily specials or food recommendations.
• Served meals and drinks promptly while checking for correct presentation.
• Monitored tables to ensure guest satisfaction and handled requests quickly.
• Processed cash and credit card payments safely and accurately.

Receptionist/ Data Entry Operator / Front Desk at COMMUNITY HEALTH CENTRE PUTHENTHOPE GOVERNMENT HOSPITAL (2022-03 – 2025-08)

Had 3.5 years of experience in managing front desk operations in a reputed Government hospital.

• Handled patients OP, registration, appointment scheduling and medical record maintenance.
• Coordinated between patients, doctors, and administrative staff to ensure smooth workflow.
• Skilled in DTP work, data entry, and maintaining confidentiality patient information.
• Provided excellent customer service to 100+ patients daily with patience and empathy.

Accounts Receivable Insurancer at GUIDEHOUSE INDIA (2021-01 – 2022-01)

Had 1 year of experience in US Healthcare Insurance processing.

• Communicated with insurance underwriters, dental insurance companies, and carriers via calls and emails.
• Processed new insurance applications and verified claim status.
• Resolved claim issues and ensured timely follow-ups.
• Check the dental claims status through Outbound and Inbound BPO Voice process.
• Strong experience in documentation, accuracy, and meeting deadlines.

Bachelor Of Business Administration In Aviation Management in Aviation Management – BHARATHIAR UNIVERSITY COIMBATORE (2015 – 2018)

Plus Two In Humanities in Humanities – PALLITHURA HIGHER SECONDARY SCHOOL (2014 – 2015)

SSLC – OUR LADY OF MERCY HIGHER SECONDARY SCHOOL (2012 – 2013)