Silpa Tom

Seeking a challenging Technical Support role in a dynamic organization where I can utilize my technical knowledge, communication skills, and customer-centric approach to resolve issues efficiently and deliver high-quality support services.

Lead Engineer (LabVIEW Developer) - HCL Technologies Ltd - Chennai

(2017-12 - 2024-04)

• Designing and developing custom software applications using LabVIEW.
• Leading a technical team to ensure successful project delivery.
• Interfacing with clients to understand their needs and define project goals.
• Improving and updating existing software to enhance performance and features.
• Providing immediate troubleshooting and resolution for urgent client issues.

MTech - VLSI & Embedded Systems - MG University

BE - Electronics and Communication Engineering - Anna University