Simon Shah

Infrastructure Engineer with 3.5+ years of hands-on experience at Tata Consultancy Services managing large-scale VMware ESXi and Nutanix AHV environments (2,000+ servers, 2,000+ VMs). Proficient in Windows Server (2012–2025), Linux, PowerShell automation, ITIL-based incident and change management, and disaster recovery using Zerto and Nutanix Data Protection. Reduced unplanned downtime by 25%, achieved 98% patch compliance, and saved 50+ hours/month through scripting automation.

Nutanix/VMware Engineer at Tata Consultancy Services (TCS) (2022-11 – Present)

Managed large-scale VMware ESXi and Nutanix AHV environments with 2,000+ servers and 2,000+ VMs. Orchestrated virtualization operations, disaster recovery, system administration, and infrastructure optimization.

• Orchestrated Nutanix AHV operations for 800+ VMs, improving storage and compute resource efficiency by 20%; spearheaded cluster upgrades to AOS 6.10.X and 7.0.X via Connected Site and Dark Site methods
• Managed 1,200+ VMware ESXi VMs, optimizing performance and reducing infrastructure costs by 15%; undertook vCenter upgrades via VAMI and ESXi vulnerability remediation via Baseline setup
• Managed Nutanix alerts and partnered with Nutanix Support to resolve P1/P2 critical escalations, reducing weekly alerts by 10%; performed out-of-band management via HP iLO, iDRAC, and BMC IPMI
• Managed Physical-to-Virtual (P2V) conversions via VMware Converter; planned and executed V2V migrations using Nutanix Move
• Configured and orchestrated multi-site VM replication using Zerto VPGs and Nutanix Data Protection to ensure business continuity
• Administered 2,000+ Windows Servers; spearheaded OS upgrades and security patches that cut unplanned downtime by 25%
• Resolved 20+ Active Directory issues annually — account management, GPO, and replication errors — reducing resolution time by 25% via root cause analysis and workflow refinement
• Provisioned ~70 servers monthly using PowerShell and Nutanix/VMware tools; ensured adherence to configuration standards and deployment timelines
• Engineered PowerShell automation scripts to deploy patches and provision servers, saving 50+ hours/month
• Achieved 98% patch compliance across 2,000+ systems through structured WSUS patching and ITIL workflows
• Executed critical security patching and configuration hardening for Windows Servers based on Rapid7/Nexpose telemetry, significantly reducing the attack surface
• Created and maintained 20+ server build, configuration, and recovery documents; enabled audit compliance and faster onboarding
• Conducted RCA for major outages and problem tickets; implemented solutions that reduced recurring issues by 30%

Bachelor of Technology in Electrical Engineering (Hons.) – Babu Banarasi Das Northern India Institute of Technology (2018-08 – 2022-07)

High School & Intermediate – St. Dominic Savio College (2016-04 – 2018-05)