SENIOR SOFTWARE ENGINEER I at TICKETMASTER (LIVE NATION ENTERTAINMENT) (2024-09 – Present)
- Contributed to the development and maintenance of high-volume backend services supporting customer identity, authentication, and account management functionalities.
- Implemented backend solutions for Ticketmaster's Account Security & Management domain, ensuring secure, reliable, and scalable user account operations.
- Built highly scalable event-driven microservices using Java, Spring Boot, Kafka, DynamoDB, Redis, and AWS ECS.
- Optimized backend services handling high-volume user authentication and profile management requests with strict security and availability requirements.
- Enhanced platform reliability through observability initiatives involving OpenTelemetry tracing, Splunk monitoring, CloudWatch alerts, and automated incident response.
- Developed reusable service SDKs and API standards that accelerated adoption and reduced integration complexity across engineering teams.
- Designed secure session management and account recovery workflows, improving customer experience while maintaining compliance and security controls.
- Collaborated with product, security, and platform engineering teams to deliver enterprise-grade identity and access management capabilities.
- Mentored engineers and contributed to architecture reviews, code quality standards, and production readiness practices across backend services.
SENIOR ENGINEER at BRAVURA SOLUTION (2021-08 – 2023-06)
- Implemented scalable microservices architecture using Spring Boot and Kafka for enhanced performance and increased scalability.
- Managed end-to-end development of complex projects, following Agile methodologies for timely delivery and positive stakeholder feedback
- Led knowledge-sharing sessions to foster a collaborative learning environment within the team.
- Create comprehensive technical documentation, including design specifications, user manuals, and API documentation, to facilitate system understanding and maintenance.
- Demonstrated proficiency in a wide range of technologies, including Java, Spring boot, Angular, Postgres, Mysql, Kafka, Liquibase
- Conducted code reviews and mentored junior developers, fostering a culture of continuous learning and code quality.
SDE-2 at 4C-PLUS (2015-12 – 2021-08)
Blankpaper — In-house Content Management System (CMS)
- Contributed the development of critical in-house projects for Hindustan Times, including HindustanTimes, LiveHindustan, LiveMint, and HT Bangla, catering to millions of readers.
- Maintained comprehensive technical documentation to facilitate system understanding and maintenance.
- Successfully delivered and maintained mission-critical projects, contributing to a 15% increase in online readership
- Contributed as an integral part of the migration of legacy systems to modern Java frameworks, resulting in improved maintainability and performance.
- Collaborated closely with cross-functional teams to gather project requirements, ensuring alignment with business goals and objectives.
- Integrated third-party APIs and services to enhance functionality and data accessibility, optimizing user experience.
- Troubleshooted and resolved complex technical issues, reducing system downtime and enhancing reliability.
