Simran Singh

MBA (Marketing Management) graduate with experience in sales, Business Development, Retail Sales, Customer Relationship Management, and Sales Operations. Exposure to FMCG, Retail, and Corporate Client Management through ITC, Aditya Birla Fashion & Retail Ltd., Dabur India Ltd., and Salasar Services Insurance Brokers. Proficient in Advanced Excel, MIS Reporting, Dashboard Creation and Data Analysis.

Client Relationship & Underwriting Management Trainee (Corporate Vertical) - Salasar Services (Insurance Brokers) Pvt Ltd.

(2025-04 - 2025-07)

• Managed complete Insurance Policy Lifecycle: Slip preparation, claim history review, risk inspection coordination, Quote arrangement, Quote comparative preparation, client approval, final policy issuance and policy checking for the new policy, renewal and endorsement.
• Acted as the single point of contact for corporate clients such as Shyam Sel & Power Ltd., Shyam Metalics & Energy Ltd., Jindal India Limited, Jatia Steel Limited, overseeing end to end insurance operations and communication.
• Designed and placed a Special Contingency Insurance Policy for Shyam Ferro Alloys Ltd. In agreement with Indian Railways to insure operations under the General purpose Wagon Investment Scheme - Coordinating Quotation, Underwriting and final placement With New India Assurance Co. Ltd.
• Handled policy documentation and underwriting processes for Industrial All Risk (IAR), Marine Sales Turnover, Fire & Burglary including Bharat griha raksha, standard fire and special peril policy, bharat laghu udyam suraksha, bharat sukshma udyam suraksha policies, Public Liability and Workmen Compensation policies.
• Drafted manual policies, managed policy renewals, enhancement RFQs, premium pro-rata calculations, Ramsarup Certificates and after issuance quality checking on clauses and add on covers.
• Interfaced with surveyors and clients for Risk Inspections, survey report submission and survey fee processing and facilitated urgent transit and pre-dispatch insurance requirements.
• Followed up with clients for policy renewal confirmation, payments, documentation; ensured timely policy issuance by coordinating with underwriters and operations team.
• Created and verified Audit Checklists to ensure policy data accuracy and compliance before submission.

Sales Intern - Modern Trade Sales - Dabur India Ltd.

(2024-01 - 2024-01)

• Conducted shelf-share analysis and monitored product visibility for Dabur and competitor brands across retail outlets.
• Assisted in product promotion and sales activities to improve brand presence in stores.
• Interacted with retailers and supported merchandising initiatives.
• Monitored stock availability and inventory levels to minimize stock-outs.
• Prepared sales-related reports and maintained data records using Microsoft Excel.

Sales & Marketing Intern - ITC Limited

(2024-03 - 2024-05)

• Identified and onboarded new retail outlets for ITC products by building relationships with store owners, promoting product offereings and influencing purchase decisions, contributing to market expansion and sales growth.
• Conducted field visits, retailer engagement, and market surveys to generate leads, increase product visibility, and support business development initiatives.
• Assisted in GT distribution channel operations and supported sales activities for the ITC Cigarette portfolio.
• Promoted selected cigarette brands and contributed to retailer engagement initiatives.
• Coordinated with retaillers and sales personnel for POS implementaion, product promotion, and visibility activities.
• Maintained retailer and sales-related records using Microsoft Excel.
• Assited in sales tracking, reporting, and UPI transaction adoption activities among retailers.

Retail Sales & Customer Relationship Intern - Aditya Birla Fashion & Retail Ltd.

(2024-08 - 2024-09)

• Assisted customers in product selection and contributed to sales of women's ethnic wear products.
• Promoted the Insignia membership program and supported customer engagement initiatives.
• Built and maintained customer relationships through personalized assistance and service.
• Assisted in achieving store sales targets through effective customer handling and sales support.
• Maintained customer and sales records and supported sales tracking activities using Microsoft Excel.
• Conducted 150+ customer outreach and follow-up calls daily, Managed alteration and fitting service processes by verifying billing details, generating alteration receipts, maintaining records, coordinating customer pickups, and updating transaction entris to ensure smooth customer service.

MBA, PGPM - Marketing Management - IQ City United World School of Business (Vidyasagar University), West Bengal (2025)

B.Tech - Sabita Devi Education Trust Brainware Group Of Instituitions (M.A.K.A.U.T.), West Bengal (2018)

Class XII - Annada Sundari Hindu Balika Vidyapith (WBCHSE), West Bengal (2014)

Class X - Chittaranjan Colony Hindu Vidyapith For Girls (WBSE), West Bengal (2012)