Deputy Manager – Operations & Business Development at Green Trends Academy (CavinKare Pvt. Ltd.) (2024-11 – Present)
- Managed end-to-end business operations for multiple academies, driving revenue growth, admissions, and operational excellence.
- Developed and executed strategies to achieve enrollment, revenue, and profitability targets across all centers.
- Monitored center performance through regular business reviews, SOP audits, academic visits, and operational compliance checks.
- Led marketing and lead generation initiatives through digital campaigns, seminars, referral programmes, institutional partnerships, and business collaborations.
- Improved student retention through structured follow-up, batch monitoring, counselling support, and service excellence initiatives.
- Managed trainer performance, academic quality, infrastructure readiness, and customer satisfaction to ensure a superior learning experience.
- Prepared business MIS reports, dashboards, forecasts, and performance reviews for senior leadership.
- Collaborated with cross-functional teams including Sales, Marketing, HR, Finance, and Operations to drive business growth and process improvements.
- Built strategic partnerships with educational institutions, funding partners, and industry bodies to expand market reach and enhance business opportunities.
Zonal Academic Head at Velammal New-Gen Edu Network (2021-09 – 2024-10)
- Led academic, operational, and administrative functions across multiple schools, ensuring excellence in curriculum delivery and school performance.
- Drove student enrollment and retention by collaborating with school leadership on admission strategies, parent engagement initiatives, and community outreach programmes.
- Worked closely with Principals to achieve annual enrollment and revenue targets through admissions planning and conversion strategies.
- Monitored school revenue performance, fee collection, and budget utilization while identifying opportunities for sustainable business growth.
- Conducted regular school visits, academic audits, classroom observations, and operational reviews to ensure compliance with organizational standards and SOPs.
- Mentored Academic Coordinators, and teachers to improve instructional quality, leadership capability, and student outcomes.
- Planned and delivered teacher training programmes, leadership workshops, and professional development initiatives across the zone.
- Oversaw curriculum implementation, assessment practices, examination readiness, and continuous academic improvement initiatives.
- Strengthened operational efficiency by standardizing academic processes, optimizing resource utilization, and ensuring compliance with safety and quality standards.
- Analyze key performance indicators, including enrollment, revenue, academic performance, attendance, and retention, and implemented corrective action plans.
- Built strong relationships with parents, management, and external stakeholders, ensuring high levels of customer satisfaction and timely resolution of escalations.
- Prepared zonal MIS reports, business reviews, academic dashboards, and strategic recommendations for senior leadership.
Academic Manager at Zee Learn Ltd (2019-04 – 2021-08)
- Manage academic and operational performance across 63 Kidzee centres in Kerala & Karnataka.
- Drove enrolment, student retention, and centre revenue through admissions planning, parent engagement, and franchise support.
- Conducted teacher training, academic audits, classroom observations, and centre visits to ensure curriculum excellence and SOP compliance.
- Monitored centre academic quality, operational standards, and implemented improvement plans to enhance performance.
- Ensured compliance with child safety, hygiene, infrastructure, and facility management standards across all centres.
- Recruited, mentored, and evaluated teachers, improving instructional quality and team performance.
- Strengthened franchise partnerships by providing academic guidance, resolving escalations, and enhancing customer satisfaction.
- Planned and executed academic events, teacher development programmes, and school engagement initiatives.
- Prepared MIS reports, tracked attendance, academic calendars, and operational metrics to support data-driven decision-making.
- Developed and standardized academic and operational policies, ensuring consistency and continuous improvement across centres.
Centre Manager & Administrator at Little Champs (2015-11 – 2019-03)
- To be responsible to oversee the day to day management, staffing and smooth functioning of the nursery.
- To be a member of the management team and to contribute to the strategic planning, monitoring, evaluation and development of nursery
- Planning and Implementing Jolly Phonics Programme to Kids.
- Driving revenue growth through core business (admissions) and non-core business (events, activities etc.)
- Interaction with the parents to convert maximum enquiries into admissions.
- Organising Parent Orientation Programmes and Parent Induction Programmes in the centre for high level satisfaction of the parents.
- Manage Inventory order, Stationary and office supplies.
Centre Manager & Administrator at Your Kids R Our Kids (I) Edu Pvt Ltd (2011-11 – 2015-10)
- Managing the team of YKROK staff at the centre, responsible for the smooth running of all aspects of the centre and developing a friendly and co-operative atmosphere.
- Checking edibility of food before serving to kids.
- Interacting with parents regarding the child development & behaviour
- Evaluates center activities for effectiveness to develop improved methods; devises evaluation methodology and implements; analyzes results and recommends and/or takes appropriate action.
- Organizing events in the school and conducting them successfully.
- Ensure that work permits to all the contractors/ vendors are issued by the concerning department Head. Simultaneously ensuring that keys are issued to them of respective work area through proper channel making entry in key register book.
- Follow monthly billing process & send all bills to HO as specified, PR entry in HRMS - PO follow up, Vendor Management, processing of their bills to Area Manager for payments.
- Prepared facility budget and submitted to management for approval.
- Keeping comprehensive written records for the Centre (including an end of course report) and running the Centre within the agreed budgetary guidelines.
- Keeping the banking and petty cash accounts up to date and sending weekly reports to head office.
- Minimize or eliminate issues faced during implementing academic excellence.
Primary Teacher at Sharada English School (2007-06 – 2010-04)
- Planning and delivering lessons, setting and marking assignments.
- Assessing and recording children's progress.
- Providing feedback to parents on a pupil's progress at parents' evenings and other meetings.
- Organising the classroom and learning resources and creating displays to encourage a positive learning environment.
- Organising and participating in extra-curricular activities.
