Dynatrace SaaS & Managed (Full Stack) Specialist, Lead DevSecOps Engineer, Senior DevOps consultant, Application Performance Monitoring (APM) Lead, Infrastructu - IBM India Private Limited - Chennai and Bangalore
(2010-03)
16+ Years in IBM with expertise in observability and monitoring across multiple enterprise environments.
- Observability Architect: Designed and implemented end-to-end observability strategies using Dynatrace, Instana, and complementary tooling. Defined standards, governance, and best practices across multiple enterprise environments.
- Workflow Automation in Dynatrace: Built numerous advanced workflows in Dynatrace to automate alerting, incident enrichment, remediation steps, and cross-tool integrations—improving MTTR and operational efficiency.
- Full-Stack Monitoring: Expert in configuring Dynatrace and Instana across infrastructure, applications, network, containers, and cloud platforms (IBM Cloud, Azure, AWS). Enabled full-stack visibility for Kubernetes-based workloads.
- Dynatrace Real User Monitoring (RUM): Extensive hands-on experience with automatic and manual JS injection for web apps. Integrated RUM with Flutter, Android, and iOS apps to achieve truly end-to-end user experience monitoring.
- Root Cause Analysis & Performance Engineering: Deep expertise in diagnosing performance issues using distributed tracing, code-level visibility, and infrastructure analytics across .NET, Java, database, and containerized systems.
- Interviewed 50+ candidates (Dynatrace specialists for the Observability roles) for banking, insurance, and retail clients, ensuring high-quality talent alignment.
- Team Leadership: Led APM/Observability teams delivering multiple high-impact projects. Implemented Agile methodologies to drive productivity and improve delivery predictability.
- Training & Development: Created and delivered in-depth training programs on observability tools, performance engineering, and best practices—significantly upskilling teams.
- DevSecOps & SRE: Automated operational workflows using Python and Shell scripts. Built custom plugins and integrations for enhanced alerting, dashboards, and analytics.
- API Integration: Integrated Dynatrace, Instana, and third-party systems via APIs to streamline processes, build dashboards, enable event correlation, and automate reporting.
- Advanced Reporting: Built automated Excel VBA, Python, and PowerPoint reporting frameworks to deliver actionable insights to leadership.
- Developed proactive monitoring solutions that detected and resolved issues before user impact, significantly improving uptime and stability.
- Led continuous improvement initiatives—including knowledge-sharing, process optimization, and tool enhancement—resulting in improved team performance and incident response.
- Cross-Functional Collaboration: Collaborated with development, operations, SRE, and IT support teams to embed observability into SDLC, CI/CD pipelines, and production support workflows.
- Supported teams in troubleshooting complex multi-tiered application flows, ensuring faster recovery and better performance.
- Implemented monitoring cost optimization strategies across cloud and container platforms—reducing overhead while maintaining high service levels.
