Sireesha Boyapati

Results-driven NetApp Storage Administrator with 4.5+ years of experience in enterprise storage administration, infrastructure support, ONTAP upgrades, disaster recovery operations, and storage optimization. Strong hands-on expertise in NetApp ONTAP, CIFS, NFS, iSCSI, FC, SnapMirror, SnapVault, StorageGRID, VMware storage provisioning, and enterprise troubleshooting. Experienced in handling critical incidents, managing multi-client environments, performing storage migrations, firmware upgrades, and ensuring high availability of enterprise storage infrastructure in 24/7 production environments.

Designed and implemented SOP documentation from scratch for new storage environments, significantly improving operational support and team efficiency.

Professional Services Engineer – NetApp Client at NetApp Client (NeoLotex Business Solutions Pvt. Ltd. / InfoTech Consulting Global Pvt. Ltd.) (2024-11 – Present)

Payroll Partners: NeoLotex Business Solutions Pvt. Ltd. (Nov 2024 – Feb 2026), InfoTech Consulting Global Pvt. Ltd. (Feb 2026 – Present) internal payroll transition; role and client remained unchanged.

• Supporting enterprise storage infrastructure for multiple clients across Australia, Singapore, and Japan.
• Managing daily storage operations, health checks, capacity management, and monitoring activities.
• Provisioning CIFS, NFS, iSCSI, and FC storage for VMware, Windows, Unix, SQL, and SAP environments.
• Performed ONTAP upgrades, disk firmware upgrades, SP firmware upgrades, and OCUM upgrades.
• Implemented and managed SnapMirror and SnapVault replication for backup and disaster recovery.
• Worked on StorageGRID administration including tenant expansion, rebalance activities, and controller replacement.
• Provisioned VMware datastores, NFS shares, CIFS shares, and iSCSI LUNs.
• Performed storage migrations using SnapMirror and Robocopy.
• Involved in DR test activities and infrastructure validation.
• Managed volume modifications, quota updates, LUN resizing, and snapshot cleanup activities.
• Worked on cluster setup (SOE) and decommissioning of legacy clusters.
• Performed hardware replacement activities including disks, PSU, and motherboard replacement.
• Participated in vulnerability remediation and infrastructure hardening activities.
• Worked as Shift SPOC and coordinated storage operational activities across multiple enterprise environments.
• Developed Standard Operating Procedures (SOPs) from scratch for projects with limited or no existing documentation by understanding infrastructure, workflows, and operational requirements.
• Created detailed operational and troubleshooting documentation that improved team knowledge sharing, support efficiency, and onboarding activities.
• Received Outstanding Performance Award for excellent contribution and operational support.

Storage Administrator – HCL Technologies at HCL Technologies (2021-11 – 2024-10)

• Provided 24/7 support for enterprise NetApp storage environments.
• Handled P1/P2 incidents and service requests within SLA timelines.
• Performed CIFS and NFS provisioning, troubleshooting, and storage support activities.
• Managed storage allocation and provisioning for VMware, Windows, and Unix platforms.
• Worked on incident, change, and problem management processes.
• Monitored storage events, alerts, and system health using enterprise monitoring tools.
• Supported migration, upgrade, and operational activities across production environments.
• Supporting enterprise storage infrastructure for multiple clients across Australia, Singapore, and Japan.
• Managing daily storage operations, health checks, capacity management, and monitoring activities.
• Provisioning CIFS, NFS, iSCSI, and FC storage for VMware, Windows, Unix, SQL, and SAP environments.
• Performed ONTAP upgrades, disk firmware upgrades, SP firmware upgrades, and OCUM upgrades.
• Implemented and managed SnapMirror and SnapVault replication for backup and disaster recovery.
• Worked on StorageGRID administration including tenant expansion, rebalance activities, and controller replacement.
• Provisioned VMware datastores, NFS shares, CIFS shares, and iSCSI LUNs.
• Performed storage migrations using SnapMirror and Robocopy.
• Involved in DR test activities and infrastructure validation.
• Managed volume modifications, quota updates, LUN resizing, and snapshot cleanup activities.
• Worked on cluster setup (SOE) and decommissioning of legacy clusters.
• Performed hardware replacement activities including disks, PSU, and motherboard replacement.
• Participated in vulnerability remediation and infrastructure hardening activities.
• Worked as Shift SPOC and coordinated storage operational activities across multiple enterprise environments.
• Developed Standard Operating Procedures (SOPs) from scratch for projects with limited or no existing documentation by understanding infrastructure, workflows, and operational requirements.
• Created detailed operational and troubleshooting documentation that improved team knowledge sharing, support efficiency, and onboarding activities.
• Received Outstanding Performance Award for excellent contribution and operational support.

B.Tech in ECE – Eswar College of Engineering, JNTUK (2021)

Intermediate – Abhinandhana College of Arts & Sciences (2017)

SSC – Vijaya Vidhya Vihar High School (2015)