Sita Pithale

Results-driven Loss Prevention and Security Operations leader with 4+ years of progressive experience at Amazon, currently leading a 78-member security team across a high-volume fulfillment center. Proven track record spanning fraud investigation, risk mitigation, operational problem-solving, and cross-functional coordination. MBA-qualified with strong analytical capability, translating KPI data into targeted interventions that reduce shrinkage, improve incident response, and strengthen operational resilience.

SLP Coordinator (Security & Loss Prevention) - Amazon - Fulfillment Center, India

(2024-04)

Lead a 78-member security and loss prevention team, serving as the frontline defense against fraud, theft, and asset loss across a high-volume fulfillment center.

• Coach and develop team members through structured performance evaluations, risk assessments, and individual development plans — building a consistently high-performing security operation.
• Lead end-to-end investigations into inventory theft, employee fraud, vendor misconduct, and policy violations, managing full case documentation in D3 to a legally defensible standard.
• Direct CCTV surveillance operations and structured interviews, and coordinate law enforcement referrals while maintaining an unbroken evidentiary chain of custody.
• Own critical performance indicators — FCHO, DPMO, NFS, Code-5, and transit losses — using data trends to prioritize interventions and drive measurable shrinkage reduction.
• Design and implement data-driven surveillance strategies that raise incident-detection rates and shorten time-to-resolution on active cases.
• Enforce SOPs aligned with GSO policy and Amazon's Code of Business Conduct, and represent security performance in WBRs and MBRs to drive continuous improvement.
• Coordinate daily with security agencies, legal, HR, and operations to keep the facility running smoothly — overseeing access control, badge systems, HRV cage access, vendor relations, and vehicle inspection protocols.
• Led the rollout of upgraded automated security systems, improving detection accuracy and cutting incident response times.

Research Analyst – Loss Prevention - Amazon - Fulfillment Center, India

(2021-07 - 2024-03)

• Managed CCTV operations and conducted in-depth theft and fraud analysis, building investigative case files that held up in legal proceedings.
• Rolled out upgraded automated security systems, strengthening shrinkage reduction through data-driven surveillance methodologies.
• Earned multiple recognitions for outstanding performance and contributions to operational excellence in loss prevention.

Operations Problem Solver - Amazon - Fulfillment Center, India

(2021-01 - 2021-06)

• Managed Critical Pull Times (CPTs) and high-volume daily operational workflows, optimizing vehicle placement and yard flow to keep outbound shipments on schedule.
• Tracked and reported key operational metrics — dispatch timeliness, dock utilization, and vehicle turnaround — to flag bottlenecks and trigger fast corrective action.
• Partnered in real time with transportation, inventory, and shift management teams to resolve operational disruptions and minimize shipment delays.
• Maintained process adherence and SLA compliance during peak-volume periods, strengthening the team's ability to problem-solve under pressure.

Teacher - Orchid English School

(2018-06 - 2019-04)

• Designed and delivered curriculum tailored to individual student abilities, improving learning outcomes across the classroom.
• Built strong parent-teacher partnerships and tracked academic progress to drive continuous improvement.

MBA - Operations & Supply Chain - SNG Institute of Mgmt & Research, Pune (2022 - 2025)

B.Sc. - Science - Sant Tukaram Arts & Science College (2014 - 2017)

HSC - Science - Shree Shivaji College, Parbhani (2011 - 2013)